Sales Manager Warwick Hotel SF Union Square

Socket.dev; San Francisco (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical Dental Vision

PTO for FT employees

Paid vacation

Job summary

Warwick Hotel Union Square San Francisco is seeking a Senior Sales Manager to drive revenue through corporate and group business, including meetings, conferences, and catering services.

The role requires strong negotiation, client relationship skills, and the ability to manage multiple accounts across operations to ensure flawless events in a busy San Francisco setting.

Qualifications

• 3–5 years in corporate/group sales, events, hotel sales, or catering/banquet sales.
• Bachelor’s degree in hospitality, business, marketing or related field preferred.
• Strong negotiation, relationship-building and account management skills.

Responsibilities

• Corporate business generation: convert in-house guest lists and make external calls to secure negotiated rates.
• Group sales: identify and pursue meetings, conferences, and catering opportunities.
• Build client relationships with corporate and group segments to drive repeat business.
• Sell and coordinate banquet and catering services, including menus and special setups.
• Negotiate rates and contracts to balance profitability and client value.
• Conduct market research on corporate and group trends, especially in SF tech.
• Collaborate with operations to ensure flawless event execution.
• Prepare sales forecasts and track progress toward targets.
• Represent the hotel at industry events and network for opportunities.
• Ensure excellent customer service from inquiry to post-event follow-up.
• Assist with event planning and coordination with restaurant teams.

Skills

Sales & negotiation

Interpersonal skills

Time management

Communication

Microsoft Office

Education

Hospitality management degree

Tools

Agency360

Amadeus

HelmsBriscoe

Salesforce

Delphi

Job description

Warwick Hotel Union Square San Francisco

Job Overview:

We are seeking a dynamic and results-driven Senior Sales Manager to join our team. As a Senior Sales Manager, you will be responsible for driving revenue growth by securing corporate accounts and group business for our hotel, including meetings, conferences, corporate groups, social events, banquets, and catering services. You will work closely with clients to understand their needs, negotiate group contracts, and ensure a seamless and memorable experience for all corporate and/or group events.

The ideal candidate will have a strong background in hotel sales, with expertise in corporate, group, and catering/banquet sales. This role requires strong negotiation skills, attention to detail, and the ability to manage multiple accounts simultaneously while working with other hotel departments to ensure excellent service.

Key Responsibilities:

• Corporate Business Generation: Proactively review daily in-house guest lists to identify any guests staying under a company to potentially convert them into a negotiated rate account. Do 3 outside sales calls weekly to also find opportunities for a local negotiated rate. 25 Cold Calls weekly will also be expected.
• Group Sales Generation: Proactively generate, identify, and pursue group business opportunities, including meetings, conferences, corporate groups, social events, banquets, and catering functions.
• Client Relationships: Build and maintain strong relationships with clients, particularly in the corporate and group segments to increase repeat business, drive revenue, and ensure guest satisfaction.
• Banquet & Catering Sales: Sell and coordinate catering services for events, including banquet menus, special dietary needs, and customized event setups. Collaborate with the catering team to ensure seamless execution of all catering details. As a smaller hotel, most of the business will be Corporate Events of about 15-50 guests.
• Negotiations & Contracts: Negotiate rates, catering packages, terms, and contracts with clients, ensuring both profitability and value for the hotel while meeting client expectations.
• Market Research: Conduct market research to identify trends, customer needs, and opportunities within corporate and group business segments. San Francisco is technology heavy and you are expected to penetrate the AI and Tech segments coming into our area.
• Collaboration with Operations: Work closely with hotel operations, including catering, food & beverage, and event coordination, to ensure that group events, banquets, and catering functions are executed flawlessly.
• Sales Reports: Prepare and maintain accurate sales forecasts, reports, and records of activities and progress toward meeting sales targets.
• Networking: Represent the hotel at industry events, trade shows, and networking opportunities to promote our services and possible catering offerings.
• Customer Service: Ensure the highest level of customer service for all business clients, from initial inquiry through post-event follow-up.
• Event Coordination: Assist with the planning and execution of events, coordinating with the restaurant team to ensure menu selections, room setups, and all other event details meet client expectations.

Qualifications:

• Experience: Minimum of 3-5 years of experience in Corporate and Group sales, event planning, hotel sales management, or catering/banquet sales.
• Education: Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred.
• Skills:
• Strong sales and negotiation skills with a proven track record of meeting or exceeding sales targets.
• Knowledge of the various technology systems such as Agency360, Amadeus, HelmsBriscoe, CRM software (e.g., Salesforce, Delphi) and sales tracking technology.
• Excellent interpersonal and communication skills (both verbal and written).
• Ability to develop and maintain relationships with clients and internal stakeholders.
• Strong organizational and time-management skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Attributes:

• Self-motivated, goal-oriented, and driven to succeed.
• Ability to handle high-pressure situations with grace and professionalism.
• Positive, proactive, and enthusiastic attitude.
• Strong problem-solving and decision-making capabilities.

Compensation:

Compensation: $75,000 to $85,000 DOE

Benefits:

Medical, Dental & Vision

PTO for F/T Employees

Sick Time per SF

Paid Vacation

Paid Holidays (11)

Hotel Discounts

Warwick Hotels and Resorts associates work in a fast-paced, dynamic, and challenging environment, but we do so as a team. If this sounds like an environment you can thrive in.