Sales Manager-Hotel Fusion, San Francisco, CA

Hotel Fusion, San Francisco, CA; San Francisco (CA); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Bonus potential up to 20%

Vacation & Holiday Pay

Same-day pay

Employee Assistance Program

Reduced room rates

Job summary

Hotel Equities, a multi-award-winning hospitality management company, is seeking a Sales Manager for the Hotel Fusion in San Francisco, CA. The role focuses on developing new accounts and growing existing hotel business to achieve revenue goals.

You will conduct direct sales, manage key accounts, and develop new business through referrals and targeted hit lists while maintaining an exceptional level of service and professionalism.

Qualifications

• High School diploma /Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• Must have dexterity and mobility to meet clients, tour property, and attend functions; valid state driver's license and reliable transportation.

Responsibilities

• Achieves minimum 90% of productivity goals and 100% of activity goals.
• Direct Sales: conduct high revenue potential sales calls to meet goals; must have reliable transportation and driver's license.
• Key Account Management: maximize current hotel key accounts for revenue growth.
• New Account Development: capture competitor accounts through networking and surveys to generate new business.
• Acquire referrals from existing accounts; follow up leads within 48 hours to create new business.
• Plans and implements Targeted Account Development to create revenue and acquire valuable hotel contacts.
• Yield Management: negotiate room rates and function space to enhance financial performance.
• Maintains organized file management for service continuity.
• Develops strong customer relationships with professional and ethical interaction.
• Develops customer profiles and maintains trace system to meet client needs.
• Promotes time management with 90% focus on direct sales efforts.
• Represents hotel with integrity and professionalism; team-oriented communication.
• Exhibits a positive team attitude across departments.

Skills

Sales skills

Direct sales

Account management

Communication

Education

High School diploma / Secondary qualification or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time San Francisco, CA, US

Salary Range: $90,000.00 To $95,000.00 Annually

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Manager for the Hotel Fusion in San Francisco, CA.

Job Purpose:

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.


• Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.


• Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.


• New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.


• Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels.


• Plans and implements an on-going Targeted Account Development \"hit list\" in order to create new revenue and acquire valuable hotel contacts, and contracts.


• Continually targets and prospects for new business through telemarketing, individual creativity and innovation.


• Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.


• Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.


• Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.


• Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.


• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.


• Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.


• Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.


• Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.


• Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.


• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.


• Displays a neat, clean, and business-like appearance at all times.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.


• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.


• Understand and follow verbal/written instructions.


• Work on more than one task at a time.


• Develop strong internal and customer relationships .


• Set and manage priorities and plan activities in advance.


• Solve problems and make sound business decisions.


• Respond to coaching, feedback and training.


• Strong and effective sales skills.

Other:

• Being passionate about people and service.


• Strong communication skills are essential when interacting with guests and employees.


• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.


• Basic math skills are used frequently when handling cash or credit.


• Problem-solving, reasoning, motivating, and training abilities are often used.


• Have the ability to work a flexible schedule including nights, weekends and/or holidays

\"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\"

Amazing Benefits At A Glance:

• Annual salary between $90,000 to $95,000 plus bonus potential of up to 20%


• Team Driven and Values Based Culture


• Vacation & Holiday Pay


• Same-day pay available


• Employee Assistance Program


• Reduced Room Rates throughout the portfolio


• Third Party Perks (Movie Tickets, Attractions, Other)