Sales Manager NA

LANXESS; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Global bonus program

Comprehensive benefits

Flexible work via Xwork

Training & development

Equal opportunity employer

Job summary

LANXESS is seeking a Senior Personal Care sales professional to manage the customer portfolio in the Personal Care and Cosmetics sector.

Based in Pittsburgh, the role focuses on negotiations, pricing, market development, and close collaboration with distributors and partners to drive growth and customer satisfaction. Travel to meet customers and attend industry events is expected.

Qualifications

• Bachelor’s degree in Chemistry, Chemical Engineering, Business, or related field.
• 5–10 years of experience in a similar role.
• Experience in Personal Care, Cosmetics, Flavors & Fragrances, or specialty chemicals preferred.
• Strong communication and interpersonal skills.
• Ability to translate technical information into commercial opportunities.
• Analytical mindset with curiosity about market trends and customer behavior.
• Good organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Willingness to travel and actively engage with customers and the market.

Responsibilities

• Manage the Personal Care customer portfolio for F&F, including negotiations, pricing, and commercial terms.
• Identify and develop new business opportunities and portfolio expansion.
• Provide market insights and support strategic discussions with Sales, Marketing and Product Management.
• Conduct regular customer visits and document interactions in the CRM system.
• Support sales routines including pricing updates, forecasting, and pipeline management.
• Participate in trade shows and industry events to strengthen LANXESS’s visibility.
• Ensure proper processing and feedback of complaints.

Skills

Communication skills

Interpersonal skills

Analytical mindset

Travel willingness

Education

Bachelor's degree in Chemistry/Chemical Engineering/Business

Tools

CRM software

Microsoft Excel

PowerPoint

Word

Job description

Responsibilities

• Manage the Personal Care customer portfolio for F&F, covering traditional F&F products and the full range of cosmetic ingredients relevant to Personal Care applications. Support negotiations, pricing, and commercial conditions under the guidance of senior sales management. Monitor orders, contracts, and customer satisfaction to ensure reliable execution and service.
• Identify and develop new business opportunities in the Personal Care market, including new customers, applications, and portfolio expansion. Support the implementation of account plans and growth strategies for existing and potential customers. Work closely with distributors and partners, supporting their development and performance in the Personal Care segment.
• Act as a key source of market insights for LANXESS related to the Personal Care and Cosmetics industry. Continuously monitor market trends, customer needs, formulation trends, innovations, and competitor activities. Translate market observations into clear insights and opportunities, sharing them with Sales, Marketing, and Product Management teams. Support strategic discussions by providing input that helps LANXESS develop and adapt its Personal Care portfolio and value propositions.
• Conduct regular customer visits and document interactions, opportunities, and insights in the CRM system. Actively exchange information with global and regional sales and marketing teams to ensure transparency and alignment.
• Support sales routines including pricing updates, sales forecasting, pipeline management, and reporting. Contribute to budget preparation and forecast accuracy for the Personal Care business. Support customer credit evaluation processes, in alignment with internal guidelines.
• Participate in trade shows, industry events, and other market interfaces relevant to Personal Care and Cosmetics to strengthen LANXESS’s visibility and network.
• Ensure proper processing and feedback of complaints.

Experience / Skills

• Bachelor’s degree in Chemistry, Chemical Engineering, Business, or related field.
• 5-10 years of experience in a similar role.
• Experience in Personal Care, Cosmetics, Flavors & Fragrances, or specialty chemicals is preferred. Initial experience in sales, technical sales, or market development is an advantage.
• Strong communication and interpersonal skills.
• Ability to translate technical and market information into commercial opportunities.
• Analytical mindset with curiosity about market trends and customer behavior.
• Good organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Willingness to travel and actively engage with customers and the market.

Location

Pittsburgh

Employee Type

Regular

What We Offer You

• Competitive compensation packages including a global bonus program. Pay range: $XXX to $XXX.
• Comprehensive benefits supporting financial security, health, and wellbeing, including retirement plans, health programs, life insurance, and medical care.
• Work-life & flexibility: flexible working arrangements in all countries through the global "Xwork" program.
• Training & Development opportunities for professional and personal growth.
• Diversity: LANXESS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of race, color, ethnicity, gender, gender identity, sex, sexual orientation, age, social class, physical ability or attributes, religion, national origin, veteran status, and political beliefs.