Sales Manager (Leasing)

Trillium Flow Technologies; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

PTO and holidays

401(k) retirement plan

Employee discounts

Job summary

Flow is seeking a Sales Manager (Leasing) in Miami to implement a leasing strategy and maximize residential rental income. You will lead leasing specialists, review market conditions, and coordinate rents and concessions with the Community Manager and Asset Manager.

Ideal candidates have 3+ years as a Class A multifamily leasing manager or 5+ years in multifamily high-rise leasing, with strong communication and MS Office skills.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 3+ years of experience as a Class A multifamily high-rise Leasing Manager or 5+ years experience in multifamily high-rise leasing.

Responsibilities

• Serve as the primary point of contact for resident renewals, transfers, move-ins, and move-outs; ensure proper record keeping of leases and rentable items.
• Record daily activity and follow proper steps; perform general leasing duties including tours, lease execution, and prospect communication.
• Partner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for renewals and new leases.
• Acquire knowledge of the property, market conditions, competition’s rental rates, concessions, occupancy, and leased percentages.
• Maintain resident relations programs with monthly events and strong social media/content performance.
• Establish marketing relationships with major corporations and local employers to stay competitive.
• Assist the Community Manager in maintaining curb appeal, walk units, and ensure readiness of the property.
• Maintain a resident retention plan with proactive renewals and renewal spreadsheets.
• Adhere to reporting schedules to meet requirements from Regional Manager and lenders.
• Respond to emails timely to prepare for all interactions with customers and team members.

Skills

Communication

Team leadership

Leasing knowledge

Education

Bachelor's degree

Tools

Google Workspace

Microsoft Office

Yardi

Blue Moon

Job description

About The Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Job Description

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About The Role

The Sales Manager (Leasing) is responsible for implementing a leasing strategy to maximize residential rental income. They will manage a team of leasing specialists to verify that the leasing strategy is being executed to plan and ensure that all leads are being fielded in a timely manner. This role will perform and communicate local market research to guide rental rates and concession offerings, as well as prepare all advertising materials needed with the assistance of the Community Manager. The Sales Manager (Leasing) will report directly to the Regional Leasing Manager.

Responsibilities

• Serve as the primary point of contact for resident renewals, transfers, move-ins, and move-outs. Ensure proper record keeping of all executed leases and rentable items issued.
• Ensuring all activity is recorded daily and proper steps are followed. Perform general leasing duties when necessary, including tours, lease execution, & prospect communication.
• Partner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for both renewals and new leases.
• Acquire extensive knowledge of the property, market conditions, competition’s rental rates, concessions, occupancy, and leased percentages.
• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, Culture, and other Lease Documents as required by your state or local ordinance to discuss in detail with the new resident.
• Maintain resident relations programs as defined by supervisors with monthly resident events, meeting or exceeding expectations for social media content, survey responses, and online reputation.
• Establish a rapport and marketing relationship with major corporations, local businesses, preferred employers, and any other related companies to be competitive in the market.
• Assist the Community Manager in maintaining the property’s overall curb appeal and appearance by way of inspection compliance in line with the tour route readiness standard. This includes walking available units, models, and the tour path daily to ensure a perfect product and report any liability problems noticed immediately.
• Maintain a resident retention plan by contacting lease renewals 90-60 days in advance and use the renewal spreadsheet for these purposes.
• Adhere to a reporting schedule as identified by the Regional Manager, Community Manager, Accounting, and any other necessary departments to meet Management, Equity Partner, and Lender requirements.
• Respond to emails timely and professionally to ensure you are prepared for all you encounter, whether customers or other Company team members.

Ideal Background

• Bachelor’s degree or equivalent work experience preferred
• 3+ years of experience as a Class A multifamily high-rise Leasing Manager or 5+ years experience in multifamily high-rise leasing
• Excellent verbal and written communication skills required
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required
• Familiarity with Yardi & Blue Moon preferred

Benefits

We take care of our people so they can do their best work.

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off PTO and paid holidays.
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.