Sales Manager: Lead Warm Leads & Team Coaching

LawTrio LLC; Gastonia (NC); Sur place; USD 64 000 - 74 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Paid parental leave

Résumé du poste

LawTrio LLC in Gastonia, NC is seeking a Legal Intake & Sales Manager to lead intake operations and drive consultations from warm leads. The role combines hands-on phone sales with team leadership responsibilities in a full-time, on-site setting.

You will manage intake processes, coach staff, and report to the VP of Operations while ensuring high-quality client service and optimized scheduling. Experience in legal intake and CRM usage is preferred.

Qualifications

• Experience in sales leadership or management, ideally in professional services.
• Strong phone-based sales skills and appointment setting.
• Proven ability to coach a team and drive results.
• Excellent listening and empathetic communication with clients.

Responsabilités

• Phone sales and consultation booking from warm inbound leads; build rapport and qualify opportunities.
• Lead daily intake and scheduling, ensuring CRM accuracy and timely follow-up.
• Coach intake staff, set priorities, and monitor performance with leadership to VP of Operations.
• Maintain ownership of leads and follow-up, optimise response times and bookings.
• Oversee onboarding and development of intake staff and reporting of results.

Description du poste

LawTrio LLC in Gastonia, NC is seeking a Legal Intake & Sales Manager to lead intake operations and drive consultations from warm leads. The role combines hands-on phone sales with team leadership responsibilities in a full-time, on-site setting.

You will manage intake processes, coach staff, and report to the VP of Operations while ensuring high-quality client service and optimized scheduling. Experience in legal intake and CRM usage is preferred.