Phone-Based Sales Manager – Lead, Coach & Book Consultations

LawTrio; Gastonia (NC); On-site; USD 54,000 - 74,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Paid parental leave

Employee discounts

Job summary

LawTrio LLC in Gastonia, NC seeks a Legal Intake & Sales Manager to lead inbound call-based sales and intake operations on-site. You will drive booking of paid consultations, coach the intake team, and ensure CRM accuracy while meeting performance targets.

The role offers a base salary of $64,000 with bonus opportunities and comprehensive benefits, with all-leads provided and no cold calling.

Qualifications

• At least three years of experience in sales management or a related leadership role.
• Proven success in phone-based sales, appointment setting, or legal intake.
• Comfort spending most of the day taking calls and booking consultations.
• Experience coaching employees and driving team results.

Responsibilities

• Handle phone-based intake, qualification, and booking of paid consultations.
• Lead, coach, and manage intake staff; prioritize leads and follow-up.
• Maintain CRM records and monitor consultation bookings and performance.
• Collaborate with leadership to align team results with business goals.

Skills

Phone sales

Team leadership

Coaching

CRM proficiency

Prospect qualification

Tools

Salesforce

Job description

LawTrio LLC in Gastonia, NC seeks a Legal Intake & Sales Manager to lead inbound call-based sales and intake operations on-site. You will drive booking of paid consultations, coach the intake team, and ensure CRM accuracy while meeting performance targets.

The role offers a base salary of $64,000 with bonus opportunities and comprehensive benefits, with all-leads provided and no cold calling.