Sales Manager | Inspire Teams, Elevate Customer Experience

Bloomingdale's; Palo Alto (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

Bloomingdale's in Palo Alto is seeking a Sales Manager who will inspire the team to deliver an exceptional store experience and lead by example in coaching and developing direct reports. The role emphasizes recruiting, onboarding and driving outstanding customer service in a busy retail setting.

You will oversee merchandising direction, fulfillment processes and sales execution, balancing operations with guest satisfaction through hands-on leadership and a strategic, customer-first mindset.

Qualifications

• Experience recruiting, onboarding and developing direct reports.
• Strong focus on delivering outstanding customer experiences.

Responsibilities

• Observe, coach and role model customer-centric selling behaviors.
• Champion use of selling technology to support a seamless customer experience.
• Lead relationship selling and build a client book.
• Support store priorities and act as an engaged leader.
• Oversee merchandising direction with Visual Merchandising Manager / Merchandiser.
• Ensure restocking, floor moves, signing are completed.
• Provide daily oversight of fulfillment metrics to optimize fill rate.

Skills

People leadership

Retail sales

Client book growth

Job description

Bloomingdale's in Palo Alto is seeking a Sales Manager who will inspire the team to deliver an exceptional store experience and lead by example in coaching and developing direct reports. The role emphasizes recruiting, onboarding and driving outstanding customer service in a busy retail setting.

You will oversee merchandising direction, fulfillment processes and sales execution, balancing operations with guest satisfaction through hands-on leadership and a strategic, customer-first mindset.