SALES MANAGER IN TRAINING - NORTH MIAMI BEACH

CITY HOME; Florida; Hybrid; USD 58,500 - 71,500; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and sick time

Employee discount program

Job summary

CITY Furniture, Inc. in North Miami Beach is seeking a Sales Manager In Training. Start as a Sales Associate in a structured program to develop leadership, customer service, inventory control, and showroom operations.

You will shadow managers, lead a team, and drive sales while learning budgeting and store initiatives. Proficiency with Microsoft Office and iPad is required; evenings/weekends are part of a 40-hour schedule.

Qualifications

• 1+ year of related environment preferred.
• Full-time 40-hour-per-week schedule including evenings and weekends.
• Knowledge of Microsoft Office programs (Excel, Word, Outlook) and iPad proficiency for training, transactions, and inventory checks.

Responsibilities

• Learn the Showroom Manager role and daily showroom management tasks.
• Handle customer service issues and drive sales, services, financing, and satisfaction.
• Conduct training sessions and lead a team; manage inventory and showroom operations.
• Shadow managers to learn leadership skills and participate in team meetings.
• Perform Sales Associate duties: design rooms, present products, assist with financing, and close sales.

Skills

Customer-facing experience

Effective speaking

Active listening

Relationship management

Influence

Integrity

Professionalism

Change receptivity

Goal oriented

Self-driven

Education

One year of related environment preferred

Tools

Microsoft Office

iPad

Job description

SALES MANAGER IN TRAINING - NORTH MIAMI BEACH

Location: 1500 NW 167th St, Miami, FL 33169, USA

Role Summary: As a Manager In Training, you will perform as a Sales Associate while undergoing a structured program to prepare you for a future managerial position. Your work will involve customer service, sales, inventory management, team training, and operational leadership tasks. You will gain management experience through shadowing, training, and leading a team.

What You’ll Do

• Learn the Showroom Manager role:
  • Daily management tasks for the showroom
  • Handling customer service issues
  • Engaging with associates and guests to drive sales, services, finance, and customer satisfaction
  • Conducting training sessions with associates
  • Solving problems in the showroom
  • Communicating and supporting new initiatives and processes/changes to drive results
  • Completing showroom inventory counts
  • Managing a team and driving showroom/team performance
• Shadow experienced managers to learn operational and leadership skills.
• Contribute to team meetings, sharing ideas and learning from senior leaders.
• Learn and practice the responsibilities of a Showroom Manager, including but not limited to: daily sales, customer satisfaction, inventory control, budgeting, and team development.
• Perform duties as a Sales Associate:
  • Help guests design a home they'll love
  • Engage and present various home furnishings and service options
  • Navigate large showrooms and stand on your feet for the full shift
  • Build personal connections and guide customers through the sales process
  • Assist guests in finding the best financing options
  • Convert customer interactions into successful sales
  • Create invoices and schedule deliveries
  • Prospect and manage accounts
  • Maintain the neatness of the showroom for a welcoming experience
  • Meet or exceed monthly sales goals and other KPIs set by management
  • Address customer concerns to ensure satisfaction

Compensation

This is a commission-driven position with uncapped earning potential. You can expect to earn $65,000 or more during your first year while learning sales and leadership skills. Upon taking on managerial duties, you will receive $30/hour in addition to your commissions. When promoted to Showroom Manager, compensation moves to a salary plus bonus, averaging $75,000 per year.

What We’re Looking For

• Positive energy
• Goal-oriented
• Effective speaking and attentive listening
• Self-driven and motivated
• Customer-facing experience
• Relationship management
• Ability to influence
• Integrity
• Professionalism
• Change receptivity

What’s Required

• Education & Work Experience:
  • One or more years from a related environment preferred
• Schedule:
  • Ability to work evenings and weekends as part of a flexible, full-time 40-hour-per-week schedule
• Technical skills:
  • Knowledge of Microsoft Office programs (Excel, Word, Outlook, etc.)
  • Proficiency with iPad for training, transactions, financing applications, inventory checks, and more
• Ability to guide customers throughout the showroom for extended periods of time in a large space (up to two football fields)

Benefits

• Competitive, transparent compensation
• Medical, dental, and vision coverage
• Life & disability insurance
• Voluntary insurance options (accident, hospital, critical care, etc.)
• 401(k) with company match
• Paid vacation and sick time
• Employee Resource Groups (ERGs)
• 90% promote from within
• Employee Assistance Program (EAP)
• Associate purchase discount program
• And so much more

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.