BILINGUAL SALES MANAGER IN TRAINING - ASHLEY NORTH MIAMI BEACH

CITY HOME; Florida; On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid vacation & sick time

ERGs

EAP

Purchase discount

Promotion from within

Disability Insurance

Job summary

CITY Home is seeking a Sales Manager In Training in Florida to learn all facets of the sales cycle and daily showroom leadership. You will engage guests, present products, and guide customers through the purchase and delivery process in a fast-paced retail environment.

The role emphasizes professional development with certifications, LMS training, and inventory knowledge. A clear path toward Showroom Manager is provided, with competitive benefits and growth opportunities.

Responsibilities

• Guest Service and sales cycle with World Class Service; greet guests, present products, discuss features/benefits, close sales, create invoices, schedule deliveries, assist questions.
• Manage customer accounts: monitor sales, handle changes, follow up, retain customers, report CRM activities.
• Develop professionally: obtain certifications, complete LMS courses, learn product knowledge, inventory, showroom maintenance, and future leadership steps.

Skills

Guest Service

Sales

Lead Generation

Customer Retention

Tools

AS400

LMS

Job description

BILINGUAL SALES MANAGER IN TRAINING - ASHLEY NORTH MIAMI BEACH

Job Category: Sales

Requisition Number: BILIN004187

• Posted : October 28, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Ashley HomeStore - Miami Beach
1460 NW 167th St
Suite 3
Miami, FL 33169, USA

Description

Who We Are…

With over 50 years of experience, and several CITY Home and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Home continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Home , you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Home team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Vision is to be the ultimate furniture and mattress store.

Purpose is to enrich people’s lives and make the world a better place.

Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What Benefits You’ll Receive…

• Competitive, Transparent Compensation
• Medical, Dental, and Vision
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• Employee Resource Groups (ERGs)
• 95% Promote from Within
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• And so much more….

What This Role Is…

As a Sales Manager In Training, the primary function of this position is to develop a deep understanding of sales management by performing the steps in the sales cycle and participating in daily management activities. The Sales Manager In Training is also responsible for thinking at a strategic level, recommending process improvements, and understanding our business philosophy. Your contributions will ensure the success of the Sales Department at CITY Home.

Reports To: Showroom Manager

Compensation: This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You can expect to make $65,000 or more during your first year while you are learning sales and the leadership role. When handling managerial duties, you will be paid $30/hour in addition to your commissions earned. Upon promotion to Showroom Manager, the compensation moves to salary, plus bonus and averages $75,000 per year. As a fast-growing company, there is significant opportunity for growth as we continue to open new showrooms and need additional leaders.

What You’ll Do…

As a Sales Manager In Training, you’ll have the opportunity to:

• Guest Service (Face to Face) - Utilizes the opportunity system for Guest interactions and performs the sales cycle with World Class Service throughout. Greets and welcomes Guests. Presents and demonstrates products. Discusses features and benefits. Offers all available services (i.e., In-Home Service, Stain Removal, etc.), close the sale processes orders (i.e., creates invoices, schedules deliveries, provides finance options, etc.). Answers in-store phone call calls and assists Guests with questions and concerns
• Customer Account Management – Monitors sales and advises Customers of any changes. Resolves customer issues. Provides Customers with after sale follow-up and performs Customer retention strategies (i.e. thank you calls, after sale calls, etc.) Monitors the backorder list and updates Customers accordingly. Documents and reports Customer relationship management activities via information technology systems
• Professional Development - Obtains certifications and training related to job performance and product knowledge within specified period of time. Uses the online Learning Management System (LMS) to obtain knowledge and development. Attends Instructor Lead Training (ILT) sessions to obtain knowledge and development. Reviews new product information. Learns the AS400 database, inventory and reporting systems. Learns all tasks related to the opening, closing, daily showroom management and merchandising of the showroom. Completes all assigned personal and team-based projects and activities. Continues learning all processes to prepare for the next step as a Showroom Manager (SM).

Additional duties and responsibilities as a Sales Manager In Training:

• Personal Business Development - Initiates contact with non-purchasing Guests during promotions and special events. Performs Personal Business Development strategies. Follows-up with Guests who make appointments and ensures they maintain the appointments. Contacts previous customers to sell related or additional products. Generates leads through personal efforts outside of the store environment.
• Visual Merchandising/Perform Sales Administrative Duties - Performs the responsibilities necessary to open and close a store. Maintains price tagging and a clean & organized store environment. Maintains showroom merchandising and supplies. Reviews and updates voice mail. Reviews