Sales Manager - Freight Brokerage

AFC Worldwide Express, Inc.; Hebron Estates (KY); On-site; USD 75,000 - 110,000; Full time

Job summary

AFC Worldwide Express, Inc. is seeking a Sales Manager to strategically lead a team and grow revenue within our logistics partner network. You will mentor, coach and develop Account Executives, build a robust sales plan, and manage budgets to drive profitability.

Key responsibilities include guiding regional strategy, delivering sales training, expanding new business, improving margins, and maintaining customer relationships while ensuring high performance in a fast-paced logistics environment.

Qualifications

• 3+ years in a supervisory or management role leading high performance teams.
• Fluent English; ability to train and develop staff.
• Experience in logistics/transportation and freight management systems.

Responsibilities

• Assist Regional Sales Director in creating and driving business plan strategy to meet sales goals.
• Lead and coach Account Executives to achieve sales targets.
• Present and implement our sales training program.
• Generate new business while improving margins and profitability.
• Ensure accountability for KPIs and customer satisfaction.
• Manage team budget and expenses for profitability.
• Represent branch to leadership with clear reporting.

Skills

Leadership

Team-building

Interpersonal skills

Communication skills

Mentoring

Sales strategy

Education

Bachelor’s Degree in Business or related field

Tools

Cargowise One

McLeod

Job description

Sales Manager is responsible for strategically leading a team and increasing revenue within your network of business partners in the transportation and logistics industry. This includes fostering a positive work environment; mentoring, coaching, and developing team members in order to provide opportunities for growth; developing current and future leaders for the organization; creating a business plan to successfully meet sales goals; and managing the budget and expenses of their team to ensure overall profitability.

Summary of Sales Managerresponsibilities and essential job functions include, but are not to the following:

• Assist Regional Sales Director in creating and driving a business plan strategy that successfully meets sales goals
• Assist in hiring, leading, mentoring and coaching a team of Account Executives to meet their sales goals
• Responsible for the presentation of and implementation of our sales training program
• Generate new business and meeting revenue goals while improving gross margins and profitability
• Hold team members accountable to lead and lag measure goals, including but not limited to number of customer conversations, loads secured, margin per shipment, overall gross profitability and overall customer satisfaction
• Hold your team(s) accountable to operational and process expectations of the organization Management of existing business accounts and continuously building customer rapport
• Make sound decisions in regards to the team budget, expenses, costs, and overall profitability
• Convey and report branch and individual accountability back to Regional Sales Director and other key organizational leaders
• Maintain a working knowledge of the company's specialty services, internal resources, competitive strategies, and customer requirements
• Deliver clear expectations in regards to the role and direction of your team(s)
• Promote and instill a positive work environment that is challenging and engaging
• Proactively address concerns, conflicts, and interactions with team members
• Embrace the hiring process by building, coaching and mentoring new talent

Qualifications, Knowledge, Skills, and Abilities:

• Bachelor’s Degree in Business or similar field of study with emphasis in: International Business, Logistics/Supply Chain, Marketing or Sales preferred
• 3+ years’ experience in a supervisory or management role leading high performance teams
• Working knowledge in logistics and transportation industry; including third-party full truckload logistics management, supply chain, tradeshow set-up, and final mile desired
• Prefer experience in all modes: dry van, expedited, flatbed, oversized loads, refrigerated, intermodal shipments
• Previous freight management software experience; Cargowise One and McLeod a plus
• Visionary leader with the ability to use their knowledge, skills and influence to guide and inspire others to reach their potential and achieve individual, team and company goals and objectives
• Strong team-building and interpersonal skills with the ability to build trust and cultivate relationships
• Ability to thrive in a fast paced and complex environment while making timely decisions under pressure
• Ability to train employees how to effectively present a full range of services to customers, empowering them to build a complete logistics and supply chain solutions
• Ability to mentor, motivate and develop a team to build relationships and effectively present a full range of services to customers, empowering them to build a complete logistics and supply chain solutions
• Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people in all levels of the organization
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing unmatched customer service
• Must be able to read, write and speak English fluently