Sales Manager: eCommerce & Phone - Lead, Coach & Close More

Landmark Dodge Chrysler Jeep Ram; Morrow (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Landmark Automotive in Morrow, GA is seeking a hands-on Sales Manager for eCommerce and phone sales to turn conversations into appointments and vehicle sales. You'll lead the sales team, structure and close deals, and coach associates using real calls, leads, and customer interactions.

A proven track record in automotive retail management and CRM-driven coaching is required to succeed. The role emphasizes initiative, accountability and consistent follow-through with measurable performance

Qualifications

• Automotive retail sales management experience required or strongly preferred.
• Proven coaching and development of sales professionals.
• Strong knowledge of CRM systems and internet lead management.
• Skilled in negotiation, objection handling and deal closing.
• Able to translate performance data into actionable coaching.

Responsibilities

• Lead sales opportunities across showroom, eCommerce and phone channels, including deal structure and closing.
• Coach sales associates on phone conversations, internet responses and appointment setting.
• Review calls, leads and customer interactions to build better habits.
• Ensure prompt, professional responses to internet and phone inquiries.
• Maintain CRM accuracy and timely manager involvement in handoffs.
• Monitor opportunities and assign based on quality and results.
• Drive CRM follow-up processes and improve showroom processes to raise close rate.
• Track performance metrics such as response rates, appointments and closings.

Skills

Sales management

Coaching

Negotiation

Lead follow-up

Performance coaching

Tools

CRM systems

Internet lead management

Phone sales tools

Job description

Landmark Automotive in Morrow, GA is seeking a hands-on Sales Manager for eCommerce and phone sales to turn conversations into appointments and vehicle sales. You'll lead the sales team, structure and close deals, and coach associates using real calls, leads, and customer interactions.

A proven track record in automotive retail management and CRM-driven coaching is required to succeed. The role emphasizes initiative, accountability and consistent follow-through with measurable performance