Sales Manager

Concord Hospitality Enterprises; Westerville (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Complimentary Life Insurance

Short-Term Disability

Teladoc virtual healthcare

401(k) with company match

Travel discounts

Job summary

Concord Hospitality Enterprises seeks a Sales Manager for the Corporate segment at Renaissance Westerville – Columbus Polaris. The role focuses on growing corporate accounts, building strong client relationships, and delivering personalized service to drive repeat business and referrals.

You will collaborate with Sales and Event Management teams to manage conversations from first contact to post-event follow-up, forecast revenue, and ensure flawless client experiences.

Qualifications

• Managing corporate or business travel accounts or handling group/catering sales in a hotel environment.
• Prospect, build relationships, and close business.
• Strong communication and presentation skills.
• Experience with Marriott brand systems (CI/TY, SFAWeb, MarRFP) is a plus.
• Hotel sales experience in corporate segment (3 years) preferred.

Responsibilities

• Cultivate and grow corporate client accounts.
• Deliver exceptional service to partners with professionalism and urgency.
• Forecast group room and F&B revenue; align with hotel strategies and goals.
• Attend client events, site visits, and industry functions as needed.
• Use sales systems to track progress, manage accounts, and support data-driven decisions.
• Meet and exceed revenue targets.
• Collaborate with Sales and Event Management teams to create seamless client experiences.

Skills

Relationship building

Account management

Proactive selling

Communication skills

Organization

Tools

CI/TY

PMS

SFAWeb

MarRFP

Job description

Description

Sales Manager – Corporate Segment

Renaissance Westerville – Columbus Polaris

Be Part of Something Exceptional.

Renaissance Westerville isn’t just a hotel—we’re a destination experience. Ranked #2 Renaissance Hotel in the country, we take pride in pairing elevated hospitality with a culture that champions creativity, excellence, and meaningful connections. If you are driven, relationship‑focused, and thrive on growing business through impactful partnerships, we want you on our team.

About the Role

We are seeking a dynamic Sales Manager specializing in the Corporate segment to drive business growth through both proactive and reactive sales strategies. This role is ideal for a self‑starter who excels in relationship building, strategic account management, and delivering personalized service that keeps our clients returning—and referring others.

As a Sales Manager, you will collaborate closely with Sales and Event Management partners to create seamless client experiences from the first conversation to the post‑event follow‑up. Your work will directly influence our hotel’s continued success and reputation as a leading property in the Renaissance brand.

What You’ll Do

• Cultivate, manage, and grow corporate client accounts, focusing on both new business development and expansion of existing partnerships.
• Deliver exceptional service to internal and external partners with professionalism, urgency, and a solutions‑driven approach.
• Maintain clear, accurate, and timely communication regarding all event and group details, including room blocks, meeting space, concessions, contracts, and billing.
• Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property.
• Accurately forecast group room and F&B revenue, ensuring alignment with hotel strategies and goals.
• Gain strong working knowledge of hotel offerings, including F&B, meeting space, AV, and event logistics.
• Meet and exceed individual sales activity and revenue targets.
• Use sales systems and tools (e.g., CI/TY, PMS) to track progress, manage accounts, and support data‑driven decision‑making.
• Participate in team meetings, trainings, and collaborative initiatives to support department success.
• Embody an entrepreneurial spirit—identifying opportunities, making sound decisions, and always working in the best interest of the property.

Who You Are

• A confident relationship builder who anticipates client needs before they arise
• A strong communicator with an eye for detail
• Highly organized, proactive, and self‑motivated
• Passionate about hospitality, sales, and creating memorable guest experiences
• Comfortable balancing multiple projects in a fast‑paced environment
• Curious, growth‑oriented, and eager to take ownership of your professional development

Our Benefits & Perks

We believe great talent deserves great support. As part of the Renaissance Westerville & Concord Hospitality family, you’ll enjoy:

Health & Wellness

• Medical, Dental, and Vision Insurance
• Complimentary Life Insurance
• Short‑Term Disability
• Teladoc virtual healthcare
• Benefits available Day 1 for all Managers

Time Away & Flexibility

• PTO available starting Day 1
• PTO accrues every hour worked
• No separate sick bank—use your PTO as you need it

Retirement & Financial

• 401(k) with company match

Travel & Lifestyle

• Travel discounts across all Concord hotels
• Marriott Explore Rate travel benefits globally
• Employee, family, and friends‑and‑family discounted rates
• Access to a nationwide network of hospitality professionals
• Career advancement opportunities across the Concord portfolio

Why Renaissance Westerville?

Because here, your voice matters, your ideas matter, and your impact is felt daily. You’ll join a property and a leadership team that values collaboration, celebrates wins, and is committed to helping you thrive both personally and professionally.

Qualifications

Managing corporate or business travel accounts or handling group/catering sales in a hotel environment.

Experience

• Required

  1 years:

  Managing corporate or business travel accounts or handling group/catering sales in a hotel environment.

• Required

  Proven ability to prospect, build relationships, and close business.

• Required

  Strong communication and presentation skills

• Preferred

  Experience working with Marriott brand systems (CI/TY, SFAWeb, MarRFP, etc.)

• Preferred

  3 years:

  Hotel Sales experience, specifically within the corporate transient or corporate group segment.

• Preferred

  Background in a lifestyle or full-service hotel environment, preferably Marriott or Renaissance brands.

• Preferred

  Demonstrated success meeting or exceeding revenue goals in previous sales roles.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality