Sales Manager

Raymour-; West Springfield (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental & Vision Coverage

401(k) with Company Match

Paid Vacation and Holidays

Health Savings Account

Flexible Spending Account

Training and Development

Tuition Reimbursement Program

Generous Merchandise Discount

Short & Long Term Disability

Group Life Insurance

Specified Disease Insurance

Job summary

Raymour & Flanigan in West Springfield, MA is seeking a Store Manager to lead a high-performing sales team in a dynamic retail showroom. You will train and schedule shifts, supervise associates, and drive monthly sales objectives through coaching and structured action plans.

The role requires a proven track record in retail leadership, exceptional communication, and the ability to motivate teams while maintaining excellent store presentation and customer experience.

Qualifications

• Minimum 3 years of leadership experience in a high-volume retail environment.
• Professional communication, interpersonal and organizational skills.
• Proficient with computers and the ability to learn new programs.
• Strong mentoring, coaching and development skills.
• Proven track record of sales success in a retail environment.
• Associates degree or higher preferred.
• Ability to work a flexible schedule including nights, weekends, holidays and events.

Responsibilities

• Train, schedule shifts, and supervise sales associates.
• Coordinate showroom operations and set goals for the sales team.
• Set objectives and direct sales associates to maximize potential.
• Coach sales associates to meet monthly goals and plans.
• Monitor performance against weekly objectives.
• Maximize merchandising and store presentation for attractiveness and clarity.
• Oversee all aspects of associate performance, sales, and financial results.
• Communicate effectively with partnering departments and management.
• Coordinate merchandise placement with store management.
• Foster a team-driven environment where success depends on collective results.

Skills

Leadership experience

Communication skills

Computer skills

Coaching/mentoring

Sales track record

Education: Associate degree or higher

Flexible schedule

Education

Associate's degree or higher

Job description

West Springfield, Massachusetts, United States

Job Description

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

• Train, schedule shifts, and supervise sales associates.
• Coordinate the operation of the showroom by establishing goals for their sales associates.
• Set objectives, plan, organize, and direct sales associates to meet objectives and maximize their potential.
• Consult with each sales associate to establish realistic sales goals for the month and action plan. Offer them coaching, advice, support, and motivate when needed in order to help them meet their sales objectives.
• Monitor each sales consultant daily performance and compare it with that week's objective.
• Maximize merchandising efforts by using effective displays controlling signage, sales floor or store arrangement to ensure that they are attractive and welcoming.
• Responsible for overseeing all aspects of associate performance, sales, operations and financial performance. Establish and implement individual and team goals.
• Effectively communicate with all partnering departments and management.
• Coordinate placement of merchandise on the showroom floor with store management.
• Create a work environment where associates work with the understanding that their own success is largely dependent on the success of the team.
• Perform additional functions that may be assigned at the discretion of management.

Qualifications:

• Minimum 3 years of leadership experience in a high volume retail management.
• Professional communication, interpersonal and organizational skills.
• Proficient computer skills and the ability to learn new programs.
• Strong mentoring, coaching and development skills.
• Proven track record of sales success in a retail environment desire to succeed within a revenue-driven atmosphere.
• Associates degree or greater preferred.
• Able to work a flexible schedule; including nights, weekends, holidays and special events.

Physical Requirements:

• Frequently move about the showroom over an 8-12 hour period to attend to customer needs.
• Walking, standing or sitting for extended periods of time as customer needs dictate.
• Push and pull furniture for merchandising and customer demonstration purposes.

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Location

West Springfield Showroom-WSPR

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

• Excellent Health, Dental & Vision Coverage
• 401(k) with a Company Match
• Paid Vacation and Holidays
• Health Savings Account
• Flexible Spending Account
• Training and Development
• Tuition Reimbursement Program
• Generous Merchandise Discount
• Short & Long Term Disability
• Group Life Insurance
• Specified Disease Insurance