Sales Manager

Clay Subaru; Walpole (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Clay Subaru in Norwood, MA, is seeking an experienced Automotive Sales Manager to join our management team. This hands-on leadership role requires coaching a sales team, driving high performance, and maintaining a strong dealership culture with a customer-focused approach.

You will desk deals, mentor consultants, and work with the General Manager and F&I to maximize results while preserving an excellent customer experience. We value integrity, accountability, and a collaborative environment.

Qualifications

• Experience leading automotive sales teams and driving results.
• Strong coaching and development skills for sales consultants.
• Proven ability to manage CRM processes and leverage data for performance.
• Excellent communication and organizational skills for a fast-paced dealership environment.

Responsibilities

• Lead, motivate, and hold the sales team accountable to daily, monthly, and annual goals.
• Desk deals and assist sales consultants with structuring and closing opportunities.
• Coach sales consultants on phone calls, internet leads, follow-up, product knowledge, and closing skills.
• Maintain strong CRM processes and ensure consistent customer follow-up.
• Monitor sales activity, appointments, closing ratios, and other KPIs.
• Conduct daily sales meetings and ongoing one-on-one coaching.
• Collaborate with General Manager and F&I to maximize performance while preserving customer experience.
• Assist with vehicle appraisals and inventory management.
• Ensure pricing and deal structures are presented accurately and transparently.
• Handle customer concerns professionally and help resolve issues before escalation.
• Recruit, train, and develop sales consultants.
• Maintain a positive, competitive, team-oriented sales floor.
• Lead by example and uphold Clay Subaru's standards for professionalism and integrity.

Skills

Automotive sales management

Team leadership

Desking & deal structuring

CRM & KPI analytics

Job description

Description

Automotive Sales Manager – Clay Subaru

Clay Subaru | Norwood, MA

Clay Subaru is looking for an experienced, motivated Automotive Sales Manager to join our management team.

We are a family-owned and operated dealership since 1949, and we believe you can run a high-performing sales department without creating a high-pressure environment. We are looking for a manager who can drive results, develop salespeople, maintain accountability, and provide an excellent experience for both our customers and our employees.

This is a hands-on leadership position for someone who enjoys working deals, coaching a team, and helping build a strong dealership culture.

Responsibilities

• Lead, motivate, and hold the sales team accountable to daily, monthly, and annual goals
• Desk deals and assist sales consultants with structuring and closing opportunities
• Coach sales consultants on phone calls, internet leads, follow-up, product knowledge, and closing skills
• Maintain strong CRM processes and ensure consistent customer follow-up
• Monitor sales activity, appointments, closing ratios, and other key performance indicators
• Conduct daily sales meetings and ongoing one-on-one coaching
• Work closely with the General Manager and F&I department to maximize performance while maintaining a positive customer experience
• Assist with vehicle appraisals and inventory management
• Ensure pricing and deal structures are presented accurately and transparently
• Handle customer concerns professionally and help resolve issues before they escalated
• Recruit, train, and develop sales consultants
• Help maintain a positive, competitive, team-oriented sales floor
• Lead by example and uphold Clay Subaru's standards for professionalism and integrity

What We're Looking For

• Automotive sales management experience strongly preferred
• Proven ability to lead and develop a sales team
• Strong desking, negotiation, and closing skills
• Experience with dealership CRM and desking systems
• Strong understanding of automotive finance, leasing, trades, and dealership operations
• Excellent communication and organizational skills
• Comfortable using data and KPIs to manage performance
• Ability to create accountability without relying on a high-pressure management style
• Strong work ethic and willingness to be actively involved on the sales floor
• Professional, ethical, and customer-focused approach

Why Clay Subaru?

Clay Subaru has been family owned and operated since 1949, and we take pride in doing business the right way.

Our philosophy is simple: provide customers with competitive, transparent pricing, treat people with respect, and create an environment where good employees can build long-term careers.

We are looking for a Sales Manager who wants to help us continue growing while protecting the reputation and culture we've built over four generations.

If you're an experienced automotive professional who knows how to drive performance, develop people, and take care of customers, we'd like to hear from you.