Sales Manager

La-Z-Boy Incorporated; Waldorf (MD); On-site; USD 10,400 - 80,000; Full time

Benefits offered by this job

Health Insurance

401k with company match

Paid Vacation

Tuition Reimbursement

Job summary

La-Z-Boy Incorporated in Waldorf, MD is hiring for a retail sales position where you will achieve sales goals while promoting exceptional customer relationships. Responsibilities include team management, oversight of store operations, and the promotion of marketing initiatives.

The ideal candidate will possess a strong background in retail sales, customer service skills, and the ability to work flexible hours. Benefits include health insurance, 401k matching, and tuition reimbursement. Join us and earn without limits!

Qualifications

• 1-3 years of retail sales experience.
• Proficient in Microsoft Office 365.
• Strong communication and analytical skills.

Responsibilities

• Achieve store and individual sales goals.
• Promote the in-home design program.
• Champion and model the selling process.

Skills

Retail sales experience

Customer service skills

Team management

Financial understanding

Microsoft Office 365

Education

High School diploma or GED

Job description

Job Summary

Sell Luxury. Live Modern. Earn Without Limits.

Location

Waldorf, MD

Compensation

• Base pay: $10,400 per year
• Training pay: $20 per hour for 2–6 weeks (no commission)
• Commission: uncapped on sales (6% on La‑Z‑Boy Design Sales, 4% on other sales)
• Monthly bonus opportunity up to $1,500 based on store sales goals
• Average earning potential after training: $60,000 – $80,000+ (inclusive of base, commission and bonus)
• Top performers can earn $60K+ annually
• Base pay plus commissions will meet minimum wage requirements

Responsibilities

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Promote the in‑home design program.
• Champion and role‑model the selling process by overseeing floor interactions and evaluating team performance.
• Provide coaching, training, and support to sales teams.
• Ensure staff deliver exceptional customer service and build long‑term relationships.
• Build a motivated and cohesive team by recognizing achievements, addressing concerns, and fostering a positive work environment.
• Recruit, train, and mentor staff.
• Ensure the store consistently reflects the company brand image, values, and customer experience standards.
• Support company‑wide marketing initiatives and promotions.
• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Collaborate with support teams to ensure flawless operational execution.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store, ensuring cleanliness in employee and customer areas.

Scope & Impact

This position holds significant influence over the store’s financial health, team morale and development, operational efficiency, and overall customer experience and reputation in the community.

Minimum Requirements

• High School diploma or GED equivalent.
• 1–3 years of retail sales experience.
• Proficient in Microsoft Office 365.
• Financial understanding, interpersonal communication, analytical abilities, goal orientation, team management, and customer service skills.
• Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.

Preferred Requirements

• Experience managing a retail environment with a strong focus on sales.
• Strong business acumen.
• Advanced interpersonal, communication skills and experience building effective relationships.

Physical Demands

• Ability to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Nearly continuous use of repetitive hand motions, hearing and listening.
• Often required to sit, walk, bend and stoop.
• Subject to indoor environmental conditions.
• Ability to pass background and drug screen.

Benefits

• Health Insurance (Blue Cross/Blue Shield).
• Optum Prescription In‑Network.
• Dental and Vision Insurance.
• Paid Vacation.
• 401k with company match.
• Disability Insurance.
• Life Insurance and AD&D.
• Paid Bonding Leave.
• Paid Training.
• Health Savings Account.
• Tuition Reimbursement (up to $5,250 per year).
• Employee Assistance Program.
• Counseling sessions.

Equal Opportunity Employer

La‑Z‑Boy Incorporated is an equal opportunity employer. We consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Reasonable accommodations can be requested at recruiting@la‑z‑boy.com or by phone.