Sales Manager

La-Z-Boy Incorporated; Brookfield (CT); On-site; USD 10,400 - 80,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Paid Vacation

Tuition Reimbursement

Job summary

La-Z-Boy Incorporated is seeking a Sales Manager in Brookfield, CT. The role involves guiding high-end clients through premium sales and achieving sales goals. With unlimited earning potential that can exceed $60K annually, this position is ideal for polished individuals passionate about modern aesthetics.

Responsibilities include coaching sales teams, curating luxury product presentations, and ensuring exceptional customer service. Applicants should have retail experience, strong interpersonal skills, and be prepared to work flexible hours.

Qualifications

• 1–3 years in a business unit with a retail sales emphasis.
• Strong business acumen.
• Experience in building effective relationships.

Responsibilities

• Achieve or surpass store and individual sales goals.
• Champion the selling process and evaluate team performance.
• Provide coaching, training, and support to sales teams.

Skills

Proficient in Microsoft Office 365

Analytical abilities

Goal orientation

Customer service

Team management

Education

High School or GED Equivalent

Job description

Job Summary

Now Hiring: Sales Manager – La-Z-Boy Furniture Galleries. Location: Brookfield, CT. Compensation: Base + Unlimited Commission. La-Z-Boy hasn’t only comfort, it's modern, elevated, and unmistakably stylish. We’re looking for someone who can match that energy on the sales floor.

What You’ll Be Doing

• Guiding high‑end clients through a premium sales experience.
• Creating inspired spaces with world‑class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

What You’ll Get

• Unlimited earnings – top performers take home $60K+ annually.
• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts so your own space turns heads.
• A brand that sells itself — and a team that celebrates success.

Who You Are

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).

Key Responsibilities

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Promote In‑home design program.
• Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance.

People

• Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
• Ensure staff deliver exceptional customer service, building long‑term relationships that enhance customer loyalty and satisfaction.
• Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.
• Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.

Brand Advocacy

• Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards.
• Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.
• Support company‑wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand’s positioning.

Operations

• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Support planning and executing sales promotion and events.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

Scope & Impact

This position holds significant influence over the store’s financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.

Minimum Requirements

• Education: High School or GED Equivalent.
• Experience: 1–3 years in a business unit with a retail sales emphasis.
• Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Preferred Requirements

• Experience managing in a retail environment with a strong focus on sales.
• Strong business acumen.
• Advanced interpersonal skills, communication skills & experience in building effective relationships.

Supervisory Responsibilities

None.

Physical Demands

• Ability to lift and/or carry up to 50 pounds.
• Ability to stand for long periods of time.
• Nearly continuous use of repetitive hand motions, hearing and listening.
• Often required to sit, walk, bend and stoop.
• Subject to inside environmental conditions.
• Ability to pass background and drug screen.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation and Pay

Training Pay: $20 per hour for 2–6 weeks (no commission). Average Earning Potential After Training: $60,000 – $80,000+ (inclusive of base, commission and bonus). The company will not pay less than state/local minimum wage requirements.

Post‑Training Pay: Base Pay: $10,400 per year.

Commission & Bonus: Earn more with UNCAPPED commission on written sales – 6% on La‑Z‑Boy Design Sales and 4% on other sales, other than La‑Z‑Boy Design Sales. Monthly bonus opportunity up to $1,500 based on achievement of store sales goals.

Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.

Weekly Hours: 40.

Benefits

• Health Insurance through Blue Cross/Blue Shield.
• Optum for Prescriptions In‑Network.
• Dental and Vision Insurance.
• Paid Vacation.
• 401k with match.
• Disability Insurance.
• Life Insurance and AD&D.
• Paid Bonding Leave.
• Paid Training.
• Health Savings Account – Contributions go in tax‑free, grow tax‑free and are withdrawn tax‑free.
• Tuition Reimbursement (may receive up to $5,250 per calendar year).
• Employee Assistance Program (Free to all employees!).
• Counseling sessions.

Benefits For Employees In The US

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9‑11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non‑exempt only) or state‑mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

Travel and Vehicle Requirements

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

EEO Statement

At La‑Z‑Boy Incorporated, we’re an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734‑242‑1444.