Sales Manager

Crowne-Plaza-Hote; Ventura (CA); On-site; USD 78,000 - 80,000; Full time

Benefits offered by this job

Hotel discounts by brand

Medical, Dental, Vision Insurance

401(k) with Company match

Paid Time Off and holidays

Training and development opportunities

Job summary

Crowne Plaza Ventura Beach seeks a results-driven Sales Manager to lead the sales department and drive annual objectives. The role partners with leadership to recruit, train, and motivate a high-performing team while monitoring pricing, leads, and customer satisfaction.

You will prepare budgets, forecast performance, and communicate market trends to optimize strategies. Ideal candidates bring proven leadership, strong negotiation, and excellent communication skills, with 2–4 years in sales

Qualifications

• Bachelor's degree or equivalent required.
• Two to four years of sales management or related experience required.
• Proven leadership and business acumen.
• Strong negotiation and account management skills.

Responsibilities

• Develops and manages sales department.
• Recruits, hires, and trains qualified sales associates; continually supports and motivates sales team.
• Oversees lead control, pricing, safety, and customer satisfaction.
• Develops and manages sales and support programs to ensure achievement of annual objectives.
• Prepares and monitors sales budget/forecast.
• Continually gathers and monitors information on competition and market trends; communicates information to sales associates and others as needed.
• Oversees preparation of sales proposals and tools; participates in sales presentations as needed.
• Understands and communicates information regarding company products, services, and policies and procedures to sales associates.
• Coordinates team strategic sales meetings.
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.

Skills

Leadership

Negotiation

Account management

Team management

Communication

Analytical skills

Problem solving

Customer service

Multitasking

Education

Bachelor's degree or equivalent

Job description

Join our team at Crowne Plaza Ventura Beach, managed by Providence Hospitality Partners, and work where the California coast meets exceptional hospitality. Located just steps from the sand and moments from downtown Ventura, our beachfront hotel is surrounded by restaurants, shops, and scenic attractions like the Ventura Pier and Surfers Point.Providence Hospitality Partners, based in Denver and founded in 2002, operates hotels where every guest wants to stay and every associate wants to work. We’re committed to creating a culture of teamwork, service, and personal growth where you can develop your career, contribute to the community, and enjoy a balanced, rewarding work experience.SUMMARY: Oversees sales operations to ensure the attainment of established sales objectives.DUTIES AND RESPONSIBILITIES:Develops and manages sales department.Recruits, hires, and trains qualified sales associates; continually supports and motivates sales team.Manages the daily activities of sales associates; oversees lead control, pricing, safety, and customer satisfaction.Develops and manages sales and support programs to ensure achievement of annual objectives.Prepares and monitors sales budget/forecast.Continually gathers and monitors information on competition and market trends; communicates information to sales associates and others as needed.Oversees preparation of sales proposals and tools; participates in sales presentations as needed.Understands and communicates information regarding company products, services, and policies and procedures to sales associates.Possesses and maintains thorough knowledge of [INDICATE SPECIFIC INDUSTRY] industry product and sales information.Coordinates team strategic sales meetings.Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.Monitors overall activities of the sales department; identifies problem areas and directs corrective actions.Provides timely and accurate reports as required.Attends and participates in business/trade events as required.Performs other related duties as assigned by management.SUPERVISORY RESPONSIBILITIES:Directly supervises employees within the department(s)Indirectly supervises employees within the department(s)Carries out supervisory responsibilities in accordance with the organization's policies and applicable lawsResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsQUALIFICATIONS:Proven leadership and business acumen skillsWell-developed negotiation, project and account management skillsDemonstrated proficiency in supervising and motivating subordinatesGood judgement with the ability to make timely and sound decisionsCreative, flexible, and innovative team playerCommitment to excellence and high standardsBasic competence in duties and tasks of supervised employeesAbility to work with all levels of managementStrong organizational, problem-solving, and analytical skillsExcellent written and verbal communication skillsGood judgement with the ability to make timely and sound decisionsCreative, flexible, and innovative team playerDemonstrated ability to make successful presentations to individuals and/or groups at all levels of an organizationAbility to work independently and as a member of various teams and committeesAbility to calculate figures and amounts such as discounts, interest, commissions, and percentagesExcellent problem resolution and consultative sales skillsProven ability to handle multiple projects and meet deadlinesStrong interpersonal skillsVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasmPerforms other related duties as assigned by managementEDUCATION AND EXPERIENCE:Bachelor's degree or equivalent requiredTwo to four years of sales management or related experience requiredCOMPETENCIES:Problem Solving-Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.Ethics-Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Organizational Support-Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.Judgment-Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.PHYSICAL DEMANDS AND WORK ENVIRONMENT:Continually required to stand and walkOccasionally required to sit and utilize hand and finger dexterity to use a keyboard and office equipmentOccasionally required to lift/push/carry items up to 25 poundsSALARY: 78k-80kBENEFITS:Medical, Dental, and Vision InsuranceCompany paid Basic Life and AD&D Insurance401(k) with Company matchPaid Time Off and State required Sick Pay8 Paid HolidaysHotel discounts by brandVoluntary Short-Term and Long-Term Disability