Sales Manager

Baths of America; Town of Texas (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Baths of America is seeking a Showroom Manager to own the location's operations, team, and client experience. You will set standards, drive sales results, and report to executive leadership across multiple metrics.

Ideal candidates have luxury product sales leadership, CRM discipline, and proven ability to manage a high-ticket environment with ownership and earning upside. Experience with NetSuite and relationships in the design/construction community are a plus; travel between showrooms may be

Qualifications

• 5+ years in luxury showroom, retail, or luxury product sales management.
• Proven ability to lead and develop a sales team of 5+ people.
• Experience managing revenue targets with accountable teams.
• Comfortable in a high-ticket, specification-driven environment.
• CRM platforms proficiency with process enforcement.
• Experience presenting performance data to senior leadership.

Responsibilities

• Lead and develop showroom team; set expectations and standards.
• Drive sales performance and manage sales pipeline.
• Ensure CRM discipline and operational compliance.
• Conduct quarterly reviews and set goals with the team.
• Deliver customer service excellence and showroom presentation.
• Provide executive reporting on performance and issues.
• Represent showroom at events and travel between locations.

Skills

Luxury showroom sales management

CRM proficiency

Leadership

High-ticket sales

Tools

NetSuite

Job description

Job Description

Showroom Manager

The Opportunity

This is not a passive management role. You will own the full operation of your showroom — the team, the client experience, the sales results, and the physical space. You will be the standard-setter and the culture carrier for your location, accountable directly to executive leadership for performance across multiple dimensions.

The right person for this role gets energy from developing people, holds the line on standards without being told to, and sees the showroom as their own business to grow. If you’ve managed a LUXURY showroom, retail, or other luxury sales environment and you’re ready to step into a role with real ownership and real earning upside, this is it.

Key Responsibilities

1. Team Leadership & Employee Management
2. Sales Performance & Pipeline Management
3. CRM Discipline & Operations Compliance
4. Quarterly Performance Reviews & Goal Setting
5. Customer Service Excellence
6. Showroom Standards & Presentation
7. Executive Reporting

Who We Are Looking For

Required Experience

• 5+ years of experience in luxury showroom, retail, or luxury product sales management
• Demonstrated track record of leading and developing a sales team of 5 or more people
• Experience managing to revenue targets and holding a team accountable to individual goals
• Comfortable working in a high-ticket, specification-driven sales environment
• Proficiency with CRM platforms and a demonstrated ability to enforce process across a team
• Experience presenting performance data to senior leadership on a regular cadence

Preferred Background

• Background in kitchen, bath, appliances, lighting, flooring, or related luxury home products
• Familiarity with the designer, contractor, and builder client segments
• Experience with ERP or showroom management systems (NetSuite experience is a plus)
• Established relationships within the Houston design and construction community

What Success Looks Like

• Your team consistently hits their individual targets — and when they don’t, you already know why and what’s being done about it
• Your showroom floor looks exceptional every day without someone telling you it needs to
• Clients leave your location feeling like they received the best service they’ve ever gotten
• Your CRM is clean, your pipeline is real, and your monthly report tells a clear story
• Executive leadership hears about problems from you first, not from clients or staff

Work Environment & Schedule

• Full-time, on-site at your assigned showroom location
• Professional dress code consistent with a luxury retail environment
• Occasional attendance at trade events, vendor days, and company meetings
• Some travel between showroom locations may be required

REQUIREMENTS

• 5+ years experience in LUXURY PRODUCT product sales management
• Demonstrated track record of leading and developing a sales team of 3 or more people
• Experience managing to revenue targets and holding a team accountable to individual goals
• Experience presenting performance data to senior leadership on a regular cadence

ABOUT THE COMPANY

Baths of America

Baths of America is Houston's destination for luxury bath and kitchen products, representing approximately 300 world-class brands including Brizo, Hansgrophe, and many others. Our showrooms span plumbing fixtures, appliances, door hardware, cabinet hardware, and cabinetry-- serving interior designers, builders, contractors, and high-end retail clients across the Houston metro and beyond.

We operate multiple showroom locations alongside a full distribution center and one of the largest luxury bath and kitchen e-commerce catalogs in the country. We are growing, family-oriented company that takes pride in our product expertise, client relationships, and exceptional service standards.

We are expanding an looking