Sales Manager

Montblanc; Tampa (FL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Job summary

Montblanc in Tampa, FL, seeks a Sales Manager to co-manage the boutique's sales, customer service, and operations while developing the sales team in a luxury retail setting.

You will hold a bachelor’s degree with 5+ years in retail, demonstrate leadership, communication, and analytical skills, and excel in a fast-paced luxury environment using MS Office, SAP, and CRM tools.

Qualifications

• Bachelor's degree or its equivalent; at least 5 years of experience in retail sales.
• Extensive experience and judgment to plan and accomplish goals.
• Lead and direct the work of others.
• Excellent understanding of luxury goods markets.
• Strong communication skills, verbal and written, across cultures.
• Excellent interpersonal skills to build relationships within the company.
• Highly creative and self-motivated with a growth mindset.
• Strong analytical and organizational skills; proficient in MS Office and SAP/CRM tools.

Responsibilities

• Plans and directs day-to-day boutique sales operations.
• Develops strategies to improve customer service, drive store sales, and profitability.
• Builds a strong sales team to deliver luxury client experiences.
• Implements and executes sales initiatives.
• Ensures customer needs are met, complaints resolved, and service is efficient.
• Maintains merchandise displays to maximize sales and profitability.
• Forecasts staffing needs and coordinates with the District Manager on recruiting.
• Participates in annual performance reviews.

Skills

Retail sales

Leadership

Communication

Analytical skills

Interpersonal skills

Creativity

Self-motivated

Store operations

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

SAP

CRM systems

Outlook

Job description

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Sales Manager

Montblanc | Tampa, Florida

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Sales Manager

Montblanc | Tampa, Florida

Reports to: Boutique Manager

Role Overview

Reporting to the Boutique Manager the overall responsibility for the Sales Manager role is co-manage the sales, customer service, and operations of retail boutique while providing for the growth and development of the sales team.

Responsibilities

• Plans and directs the day-to-day sales operations of the boutique.
• Develops strategies to improve customer service, drive store sales, and increase profitability.
• Develop a strong sales team to deliver consistent luxury client experience.
• Implementation and execution of sales initiatives
• Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
• Ensures all products and displays are merchandised effectively to maximize sales and profitability.
• Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas together with the District Manager.
• Participates in the annual review process

Qualifications

• A bachelor's degree or its equivalent; at least 5 years of experience in retail sales.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Lead and directs the work of others.
• Excellent understanding and appreciation of the luxury goods markets
• Excellent communication skills both verbal and written to people of varying levels and cultures;
• Excellent interpersonal skills with the ability to cultivate good working relations within the company;
• Highly creative. Out-of-the-box thinker
• Self-motivated seeking challenge and growth
• Strong analytical and organizational skills
• Microsoft Office, SAP, experience with Client Relationship Management systems and Outlook

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $75,000 - $85,000

Salary will be determined based on relevant skills and experience.