Sales Manager

PRO-PLAY GAMES LLC; Sunset Corners (FL); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Paid Time Off 20 days annually

Health insurance after 90 days

401(k) with employer matching

Job summary

Pro-Play Games in Miami, FL is seeking a full-time Sales Leader to drive daily revenue targets and guide a retail team on the sales floor. You will monitor performance with POS data and coach Sales Leads and Associates to meet goals.

You will oversee staffing, ensure SOPs are followed, train new hires, and coordinate with Marketing and Events to support launches and promotions, while maintaining high merchandising standards.

Responsibilities

• Drive daily revenue targets and ensure consistent pacing toward sales goals
• Monitor real-time performance using POS data and on-floor observation
• Track and analyze ARPs and individual performance metrics across the team
• Identify trends, gaps, and opportunities, and implement immediate adjustments
• Lead from the floor through active coaching, zoning, and observation
• Provide real-time feedback and structured development for Sales Leads and Associates
• Conduct regular 1:1s focused on performance, communication, and growth
• Build and maintain a culture of accountability without fear-based management
• Oversee scheduling, attendance, and staffing coverage to meet business needs
• Ensure SOPs are consistently executed by the sales team
• Maintain high standards of sales floor merchandising and presentation
• Address performance and behavioral issues promptly and effectively
• Own onboarding and training of all new sales hires
• Ensure team proficiency in POS systems, product knowledge, and sales approach
• Track and document training progress and readiness for independent work
• Develop Sales Leads to effectively manage and coach their teams
• Coordinate with Marketing, Fulfillment, and Events to support sales execution for launches and promotions
• Ensure the sales team executes marketing initiatives and event-related promotions on the floor
• Communicate product priorities and promotional focus to the team
• Provide regular updates on performance, staffing, risks, and opportunities
• Document coaching, escalations, and performance trends
• Recommend improvements to sales processes and team performance
• Support long-term planning through data-driven insights and execution

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Miami, FL, US

11 days ago

Salary Range: $48,000.00 To $58,000.00 Annually

Location: Miami, FL (On-site)
Jobtype: Full-time

Key Responsibilities

• Drive daily revenue targets and ensure consistent pacing toward sales goals
• Monitor real-time performance using POS data and on-floor observation
• Track and analyze ARPs and individual performance metrics across the team
• Identify trends, gaps, and opportunities, and implement immediate adjustments

Coaching, Leadership & Culture

• Lead from the floor through active coaching, zoning, and observation
• Provide real-time feedback and structured development for Sales Leads and Associates
• Conduct regular 1:1s focused on performance, communication, and growth
• Build and maintain a culture of accountability without fear-based management

Staffing, Operations & Floor Execution

• Oversee scheduling, attendance, and staffing coverage to meet business needs
• Ensure SOPs are consistently executed by the sales team
• Maintain high standards of sales floor merchandising and presentation
• Address performance and behavioral issues promptly and effectively

Training & Development

• Own onboarding and training of all new sales hires
• Ensure team proficiency in POS systems, product knowledge, and sales approach
• Track and document training progress and readiness for independent work
• Develop Sales Leads to effectively manage and coach their teams
• Coordinate with Marketing, Fulfillment, and Events to support sales execution for launches and promotions
• Ensure the sales team executes marketing initiatives and event-related promotions on the floor
• Communicate product priorities and promotional focus to the team
• Provide regular updates on performance, staffing, risks, and opportunities
• Document coaching, escalations, and performance trends
• Recommend improvements to sales processes and team performance
• Support long-term planning through data-driven insights and execution

Paid Time Off: 20 days annually, subject to blackout dates based on event scheduling
Healthcare Coverage: Health insurance coverage (beginning 90 days after start date)
Retirement Plan: 401(k) with employer matching (beginning 90 days after start date)

Employment Status & Compliance

At-Will Employment:
Your employment with PPG Event Management is at will , meaning that either you or PPG Event Management may terminate the employment relationship at any time, with or without cause or prior notice, subject to applicable law. Nothing in this offer letter or any other communication should be interpreted as a contract for employment for any specific duration.

Compliance & Eligibility:
This offer is contingent upon your ability to legally work in the United States and successful completion of required onboarding documentation, including employment eligibility verification (Form I-9), tax forms, and acknowledgment of company policies.

About Us

About Pro-Play Games

Pro-Play Games (PPG) is a leading gaming and collectibles retailer and events organization dedicated to building community through competitive play and exceptional customer experience. From our retail storefront to large-scale national events, our team supports thousands of players, collectors, and hobbyists each year.

At PPG, we pride ourselves on operational excellence, strong team collaboration, and a fast-paced environment where processes matter and people make the difference. As we continue to grow, we are investing in scalable systems, strong leadership, and team members who are detail-oriented, proactive, and committed to continuous improvement.

Joining Pro-Play Games means being part of a passionate, high-energy team that values:

Teamwork and accountability

Integrity and professionalism

Community and customer focus

Growth and continuous improvement

In addition to core responsibilities, all team members are expected to support and promote an ethical, respectful, and compliant workplace culture. This includes acting with integrity, maintaining confidentiality, treating others with respect, and speaking up when concerns arise. Pro-Play Games is an equal employment opportunity employer and does not discriminate against any qualified individual on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.