SALES MANAGER

Crescent Hotels & Resorts; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

St. Anthony Hotel, a Crescent Hotels & Resorts property in downtown San Antonio, seeks a Group Sales Manager to drive business through direct sales, digital marketing, and revenue management. The role focuses on building client relationships and executing strategic plans with ownership guidance.

You will prospect new clients, conduct site visits, and create compelling proposals to close group and catering opportunities, coordinating across hotel departments.

Qualifications

• Experience in hotel or group sales is preferred.
• Excellent communication and negotiation abilities.
• Able to build and maintain client relationships.

Responsibilities

• Prospect for new business via internet, cold calls, and industry events.
• Build and maintain strong client relationships.
• Respond quickly to group and catering opportunities.
• Ensure bookings stay within hotel parameters.
• Conduct site inspections and client presentations.
• Prepare contracts and booking documents.
• Detail events including F&B, setup, and A/V needs.
• Communicate client needs to all hotel departments.
• Use negotiation and selling skills to close deals.

Skills

English fluency

Team player

Strong communication

Negotiation skills

Client relationship management

Job description

Description

Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.

The Group Sales Manager will maintain, develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, and ownership.

Essential Job Functions

• Prospect for new business – Internet prospecting, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
• Builds and maintains strong client relationships.
• Responds in a timely manner to incoming group/catering business opportunities.
• Ensures that all business is booked within hotel parameters.
• Conducts hotel site inspections and client presentations both in person and virtually.
• Create contracts and other related booking documentation as required including but not limited to activity tracking. Manage and maintain client account files.
• Detail events to include all food & beverage, set up and audio-visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
• Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

Required Skills And Abilities

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.

Qualifications

Sales

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Thought Provoking: Capable of making others think deeply on a subject (Preferred)
• Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred Goal Completion: Inspired to perform well by the completion of tasks
• Preferred Self-Starter: Inspired to perform without outside help
• Preferred Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Required

2 Years

Sales

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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