Sales Manager

Mt. Washington Pediatric Hospital; New Mexico; On-site; USD 60,000 - 90,000; Full time

Job summary

Pueblo of Pojoaque Hotels seeks an experienced Sales professional to develop market segments, acquire new group business, and maintain relationships with existing accounts. The role emphasizes negotiating contracts, proposals, and pricing for rooms, meeting space, and catering.

Candidate should have a background in hotel sales, strong communication skills, and the ability to coordinate with cross-functional teams. Requires two years of sales experience and a valid driver’s license.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in Hotel Management, Business Administration, Marketing, or Communications preferred.
• Minimum of two years’ experience in hotel sales.
• Valid driver’s license required.

Responsibilities

• Represent hotel by soliciting, responding to, and negotiating with groups for accommodations and catering.
• Prepare proposals/contracts, quote prices, and manage space availability.
• Attend sales meetings and conduct site inspections of rooms, meeting space, and facilities.
• Support staff with receptionist duties and sales file maintenance.
• Read, write, and speak fluent English; operate office equipment and in-house systems.

Skills

Negotiation

Customer relations

Site inspections

Office software

Education

High School Diploma or GED

Bachelor’s degree in Hotel Management

Tools

Word

Excel

Access

Outlook

Delphi

Job description

• Other Compensation DOE
• Employee Type Full Time - Exempt
• Manage Others Yes

Contact information

• Phone [phone]
• Email [e-mail]

JOB PURPOSE : Represents the hotel in developing market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage, and ancillary products and services.

Assist qualified Pueblo of Pojoaque Tribal members in employment opportunities with the Pueblo of Pojoaque Businesses by hiring, coaching, and supporting their career growth.

ESSENTIAL FUNCTIONS:

• Represent hotel by soliciting, responding to, and negotiating with persons requiring group accommodations (10 or more guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales (and Marketing). Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third-party agencies.
• Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space, and rate availability. Develop and quote prices for the same.

• Attend weekly sales departmental meetings and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
• Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
• Assist supportive staff with answering of telephones, photocopying, using fax machines and maintaining sales files.
• Other duties as assigned.

• Basic hotel product knowledge, i.e., staffing, operations, safety, security, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
• Basic knowledge of the hotel structure/layout and how all departments interact.
• Basic knowledge of various types of set up styles used in the meeting rooms.
• Basic knowledge of audio visual equipment, telecom equipment, lighting, and room temperature control.
• Extensive knowledge of the market and related meeting industry.
• Quantitative processing of data via office machine equipment, mathematical computations, and analytical skills necessary to accurately determine and communicate financial, forecasting, and space utilization calculations.
• Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in-house sales system), Internet.
• Ability to read, write, and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials.
• Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, etc.
• Ability to complete a contract in compliance with all checklists, standards, and hotel policies.
• Interpersonal skills to provide overall guest satisfaction.
• Must be at least 21 years of age.

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• High School Diploma or GED.
• Bachelor’s degree in Hotel Management, Business Administration, Marketing, or Communications preferred.
• Requires a minimum of two year’s experience in hotel sales.
• Valid driver’s license required.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Office/Hotel setting; Shift work; Required to work weekends, holidays, and overtime.
• Occasional lifting, carrying, pushing, and pulling up to 25 lbs.
• Exposure to VDT's/CT's from the computer screen.
• On 24-hour emergency call.

DISCLAIMER STATEMENT: This job description lists the primary duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.