Sales Manager

Hawks Cay Resort; Marathon (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Employee discounts on rooms, dining, &

Job summary

Hawks Cay Resort seeks a Sales Manager to lead and expand sales across leisure, corporate, group, and events in the Florida Keys. You will develop strategic plans, nurture major clients, and drive revenue while upholding luxury service standards.

The ideal candidate has 3–5+ years in luxury hospitality sales, proven quota attainment, and excellent negotiation and communication skills. On-site role with opportunities for professional growth and incentives.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 3–5+ years in luxury hospitality or resort sales.
• Proven track record of achieving sales targets.
• Excellent communication and negotiation skills.
• Fluent in English; additional languages are a plus.

Responsibilities

• Develop and implement sales strategies to hit room revenue, banquet, and ancillary targets.
• Manage and grow key client relationships for repeat business and loyalty.
• Conduct site inspections, sales calls, and client meetings.
• Collaborate with marketing and revenue teams to align campaigns and pricing.
• Ensure guest satisfaction and brand alignment in all sales communications.

Skills

Sales leadership

Negotiation

Client relationship management

Communication

English fluency

Education

Bachelor's degree in Business/Hospitality Management or related field

Tools

Delphi

Cvent

Opera

Job description

Hawks Cay Resort is seeking a dynamic and results-driven Sales Manager to lead and expand our sales efforts. The ideal candidate will develop strategic sales plans, nurture key client relationships, and drive revenue across leisure, corporate, group, and event segments. This role requires a strong understanding of the luxury hospitality market and a genuine passion for delivering exceptional guest experiences in the Florida Keys.

Key Responsibilities

• Develop and implement comprehensive sales strategies to achieve room revenue, banquet, and ancillary revenue targets
• Manage and grow existing client relationships to drive repeat business and loyalty
• Conduct site inspections, sales calls, and client meetings
• Collaborate closely with marketing and revenue teams to align sales activities with promotional campaigns and pricing strategies
• Ensure the highest standards of guest satisfaction and brand alignment in all sales communications and interactions

Qualifications & Skills

• Bachelor's degree in Business, Hospitality Management, or a related field
• 3-5+ years of sales experience in the luxury hospitality or resort industry
• Proven track record of achieving and exceeding sales targets
• Excellent communication, negotiation, and interpersonal skills
• Fluent in English; additional languages are a plus

Preferred Experience

• Experience selling in a full-service resort environment with mixed leisure, group, and corporate business
• Familiarity with Delphi, Cvent, Opera, or similar sales & catering systems
• Strong network within the Florida and Southeast meeting/event planner community

Benefits

• Competitive compensation package with performance incentives
• Medical, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) with company match
• Employee discounts on rooms, dining, and resort amenities
• Professional development opportunities

Equal Employment Opportunity

Hawks Cay Resort is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.