Sales Manager

Goodpack USA Inc; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

Goodpack USA Inc is seeking a Sales Manager to drive commercial growth across assigned accounts and markets. You will own key customer relationships, retain and expand revenue, and collaborate with Customer Experience and cross-functional teams to deliver profitable growth.

Responsibilities include managing the sales pipeline, guiding opportunities through qualification, contracts, and handover, and applying value-based selling and TCO concepts.

Qualifications

• Proven commercial experience in B2B environments within industrial/logistics sectors.
• Ability to manage a portfolio of customer accounts with revenue growth.
• Strong commercial judgment to prioritize opportunities by value.
• Independent work style within defined commercial frameworks and targets.
• Strong communication across Sales, Customer Experience, and cross-functional teams.
• English proficiency required; Spanish preferred.

Responsibilities

• Own and manage customer relationships and commercial execution for assigned accounts and markets.
• Drive account retention, recovery, and expansion; identify new opportunities.
• Develop and manage a qualified sales pipeline aligned with priorities.
• Lead end-to-end sales process from qualification to closure and handover.
• Partner with Customer Experience, Operations, and Technical teams for onboarding.
• Maintain accurate sales forecasting, pipeline visibility, and CRM data.
• Apply value-based selling and articulate TCO to customers.

Skills

B2B sales experience

Account portfolio management

Value-based selling

Forecasting & CRM

English proficiency

Spanish preferred

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

About the Role:

The Sales Manager is responsible for executing the commercial growth strategy across assigned accounts and markets. This role owns key customer relationships, drives retention and expansion, and selectively wins new business. Success is achieved through disciplined pipeline management, strong customer engagement, and close collaboration with Customer Experience and cross-functional teams to deliver profitable, sustainable growth.

KEY RESPONSIBILITIES

(Other duties may be assigned)

• Own and manage customer relationships and commercial execution for assigned accounts and markets
• Drive account retention, recovery, and expansion while selectively identifying and securing new business opportunities
• Develop, maintain, and manage a qualified sales pipeline aligned with regional, vertical, and strategic priorities
• Lead the end-to-end sales process, from opportunity qualification through contract negotiation, closure, and handover
• Partner closely with Customer Experience, Operations, and Technical teams to ensure effective onboarding and execution
• Maintain accurate sales forecasting, pipeline visibility, and CRM data to support commercial discipline and decision-making
• Apply value-based selling principles to articulate total cost of ownership (TCO) and customer value propositions

CAPABILITIES & EXPERIENCE

• Proven commercial experience in B2B environments, preferably within industrial, logistics, packaging, or supply chain sectors
• Demonstrated ability to manage a portfolio of customer accounts and consistently deliver revenue growth
• Strong commercial judgment with the ability to prioritize opportunities based on value creation and execution feasibility
• Ability to work independently within defined commercial frameworks, targets, and strategic priorities
• Strong communication and coordination skills across Sales, Customer Experience, and cross-functional teams
• Proficiency in English required; Spanish proficiency is strongly preferred and may be required depending on location and customer scope
• Experience with value-based selling and TCO concepts is a strong advantage