Sales Manager

Service Corporation International; Glendale (CA); On-site; USD 70,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Retirement Savings Plan

Long-Term Disability

Life Insurance

Job summary

SCI is seeking a Sales Manager in Glendale, CA to lead and train Sales Counselors, drive sales performance, and ensure compliant practices across pre-need and at-need contracts. You will develop local marketing programs and manage materials, incentives, and reporting to leadership.

The role emphasizes leadership, compliance, and customer service excellence in a high-volume location with strong earning potential via commissions.

Qualifications

• 3-5 years of sales management experience required.
• Experience presenting, training, coaching and motivating salespeople is a plus.
• Valid driver’s license and insurance license as required by state.
• Knowledge of CRM systems is a plus.

Responsibilities

• Staff management and leadership to meet location sales quotas.
• Provide initial and ongoing sales instruction to Sales Counselors.
• Manage aftercare process, prospecting, product knowledge, and closing skills.
• Develop marketing programs aligned with local demographics.
• Ensure compliance with HMIS and regulatory laws in contracts.
• Maintain sales materials, equipment, and budget adherence.
• Ensure licensure and Code of Conduct compliance for sales staff.

Skills

Sales Management

Leadership

Coaching

Training

Goal setting

Education

Bachelor’s degree preferred

High school or equivalent

Tools

CRM systems

MS Office

Windows-based PC

Job description

JOB RESPONSIBILITIES

Staff Management and Leadership Meet and exceed established location sales quotas Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service Market Share Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community Analyze and be aware of competitor pricing Plan and participate in community events designed to develop prospects and heighten awareness of the location Expense Management Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws Approve all discounts offered to customers Prepare reports that demonstrate compliance with financial controls Operations Support Maintain all marketing materials, training manuals, sales equipment and other sales supplies Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public Compliance Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education High school or equivalent Bachelor’s degree preferred Experience Sales Management experience of 3-5 years required Sales Counselor and sales supervisory experience preferred Experience presenting, training, coaching and motivating salespeople and sales forces a plus Licenses Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applications Knowledge of Customer Relationship Management systems a plus Ability to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set goals for employees that are challenging but achievable

Compensation: Salary: $70,304 ($80,000 - $125,000 annualized targeted first year earnings) Third year incumbents average earnings exceed $175,000 with top performer earnings exceeding $250,000. The PPA Sales Manager commission plan payouts are based on exceeding defined quotas. Commissions are monthly

Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 91204 Category (Portal Searching): Sales Job Location: US-CA - Glendale

Who we are.

What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.