Sales Manager

AgeWell Senior Living; Four Corners CDP (FL); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Company-paid Life Insurance and Vol. 1

Generous PTO and holidays

401(k) Retirement Savings Plan with 2%

Job summary

AgeWell Solvere Living’s The Glades at Championsgate in ChampionsGate, FL is seeking an experienced Sales Manager with 2–4 years of sales in the independent and assisted living sectors. This full-time, on-site role requires a proactive, customer-focused leader with a track record in driving occupancy and community engagement.

The position emphasizes outreach events, tours, move-ins, and referral networks, with collaboration across departments to hit monthly targets and enhance resident

Qualifications

• Five years of sales/marketing experience with a proven track record.
• Excellent customer service and public relations skills.
• Experience working with seniors and a cheerful personality.
• Proficiency in Microsoft Office and marketing software.
• Willingness to travel approximately 30% of the time.
• Creative problem-solver with a proactive attitude.

Responsibilities

• Shares responsibilities for community outreach and education activities for creating referrals.
• Regularly meets goals, including but not limited to: time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up.
• Participates on daily and weekly reviews of prospects in the pipeline, i.e. Hot Board
• Ensures inquiry forms are always available and other marketing materials at hospitality suite and front desk.
• Ensures all sales and outreach activity is documented in Sherpa.
• Responsible for a new resident move-in process, including all required paperwork, unit readiness, and resident requests.
• Works directly with new resident and family to finalize paperwork and requirements for move-in.
• Handles move-in coordination: move-in day activities, move-in arrangements, parking, and cable/utilities/amenities, etc.
• Implements protocols to assist the new Resident’s transition into the community.
• Participates in sales meetings, including but not limited to semi-annual marketing meetings with AgeWell Solvere Living.
• Assists with planning and coordination of events each month.
• Assists with competitive market analysis and maintains a detailed competitor comparative analysis (including rates, unit sizes, services, and amenities).
• Ensures that the community makes a positive first impression.
• Ensures that model units are well appointed, clean, and neat.
• Works with the Director of Community Relations to resolve any community presentation issues.
• Helps to maintain or grow occupancy to maximum levels.
• Meets monthly budget targets, with any variances to be discussed with the Director of Community Relations.
• Works collaboratively with department heads to emphasize the team’s role in sales and participation in the Community marketing action plan and sales action plan.
• Provides Manager on Duty weekend coverage as scheduled.
• Follows all emergency procedures.
• Understands all safety practices and procedures.
• Exhibits excellent customer service and public relations skills.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Displays patience, tact, enthusiasm and a cheerful disposition.
• Promotes the community in a positive manner and effectively communicates AgeWell Solvere Living managed community values to residents, families, visitors, and team members.

Skills

Customer service

Public relations

Cheerful personality

Desire to serve seniors

Sales/marketing experience

Problem-solving

Creativity

Experience with seniors

Travel (30%)

Tools

Microsoft Office

Job description

Sales Manager

The Glades at Championsgate, ChampionsGate, FL

Employment: Full-Time  Pay Frequency: Annually  Pay Minimum: 70000  Pay Maximum: 78000

INSPIRATION. LIVES. HERE.

Just as we honor the legacies of those who reside in our communities, we celebrate the dreams of those who work alongside us. Imagine a workplace where your efforts make a meaningful impact on lives, where your ideas are valued, and your growth is nurtured. That's the spirit of our culture - supportive, inclusive, and empowering.

At The Glades at Championsgate, we see our team members as valued members of our extended family - encouraged to share ideas, grow within our communities, and build fulfilling careers. Our commitment to excellence and compassion extends beyond resident care to team development and engagement. Working here isn't just a job - it's a career that truly makes a difference!

As a certified Great Place to Work for 8 years in a row, we proudly offer eligible team members:

• Medical, Dental and Vision benefits
• Company-paid Life Insurance and Voluntary Disability
• Generous Paid Time Off (PTO) Plan and paid holidays
• 401(k) Retirement Savings Plan with company match

YOU. BELONG. HERE.

We are currently searching for an experienced Sales Manager with 2-4 years of successful experience within the independent and assisted living industry. The ideal candidate will bring proven business development and community outreach talent and enjoy local to market travel. This exciting opportunity also offers the ability to be involved with lead generation events.

If this describes you, we need to connect! E.O.E.

Responsibilities

• Shares responsibilities for community outreach and education activities for creating referrals.
• Regularly meets goals, including but not limited to: time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up.
• Participates on daily and weekly reviews of prospects in the pipeline, i.e. Hot Board
• Ensures inquiry forms are always available and other marketing materials at hospitality suite and front desk.
• Ensures all sales and outreach activity is documented in Sherpa.
• Responsible for a new resident move-in process, including all required paperwork, unit readiness, and resident requests.
• Works directly with new resident and family to finalize paperwork and requirements for move-in.
• Handles move-in coordination: move-in day activities, move-in arrangements, parking, and cable/utilities/amenities, etc.
• Implements protocols to assist the new Resident’s transition into the community.
• Participates in sales meetings, including but not limited to semi-annual marketing meetings with AgeWell Solvere Living.
• Assists with planning and coordination of events each month.
• Assists with competitive market analysis and maintains a detailed competitor comparative analysis (including rates, unit sizes, services, and amenities).
• Ensures that the community makes a positive first impression.
• Ensures that model units are well appointed, clean, and neat.
• Works with the Director of Community Relations to resolve any community presentation issues.
• Helps to maintain or grow occupancy to maximum levels.
• Meets monthly budget targets, with any variances to be discussed with the Director of Community Relations.
• Works collaboratively with department heads to emphasize the team’s role in sales and participation in the Community marketing action plan and sales action plan.
• Provides Manager on Duty weekend coverage as scheduled.
• Follows all emergency procedures.
• Understands all safety practices and procedures.
• Exhibits excellent customer service and public relations skills.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Displays patience, tact, enthusiasm and a cheerful disposition.
• Promotes the community in a positive manner and effectively communicates AgeWell Solvere Living managed community values to residents, families, visitors, and team members.

Qualifications

• Excellent customer service and public relations skills.
• Cheerful personality.
• Desire to serve seniors.
• Five years’ sales/marketing experience with a proven track record.
• Effective problem-solving skills.
• Creative approach to goals and challenges.
• Experience working with seniors.
• Demonstrates proficiency in Microsoft Office and other marketing-related software.
• Proven record of identifying and developing professional referral sources.
• Physically able to bend and reach.
• Physically able to push and pull and lift up to 40-50 pounds if necessary.
• Physically able to stand for extended periods of time.
• Spends at least 30% of time on travel to referral sources in market area.

Miscellaneous

• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.
• May spend as much as 30% of time on travel to referral sources in market area.
• May be required to work weekends and holidays as assigned.