Sales Manager

Sanibel Harbour Marriott Resort & Spa; Fort Myers Beach (FL); Presencial; USD 60.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision insurance

Short- and Long-Term Disability and LI

401(k)

Paid Time Off (Vacation, Holidays, SI

Complimentary and Discounted Rooms

Travel Benefits

Descripción de la vacante

Sanibel Harbour Marriott Resort & Spa is seeking a Resort Sales Manager to lead sales efforts and achieve monthly, quarterly, and annual targets. You will solicit group business, coordinate with Catering and Front Office, and manage accounts using standard software tools to ensure contract accuracy and delivery.

The ideal candidate will combine strong communication, problem-solving, and organizational skills with hospitality industry experience to maximize revenues and guest satisfaction.

Formación

• High school diploma or GED required.
• 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
• 2-year experience in the hospitality industry preferred.

Responsabilidades

• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
• Solicit group business through action plan preparation and execution.
• Maintain accounts, contact, activity, and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
• Prepare weekly, monthly, quarterly, and annual reports, as required.
• Balance operational, administrative, and Colleague needs.
• Follow corporate as well as departmental policies and procedures.
• Follow all safety policies.
• Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
• Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
• Solicit, confirm, and coordinate Special Corporate and Group Sales.
• Handle customer inquiries and lead requests for groups.
• Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
• Other duties as assigned.

Conocimientos

Excellent communication

Interpersonal skills

Problem solving

Organized and reliable

Guest service focus

Educación

High school diploma or GED

Bachelor’s degree preferred

Business/Marketing/Hotel Management degree preferred

Descripción del empleo

Who this job appeal to:

If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a Resort Sales Manager position and reports to the Resort Director of Sales.

The ideal candidate for this position:

• Excellent communication skills, both written and verbal, required.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable & organized.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Consistently offer professional, friendly, and engaging service.
• High school diploma or GED.
• 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
• 2-year experience in the hospitality industry preferred.

What you will be doing:

• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
• Solicit group business through action plan preparation and execution.
• Maintain accounts, contact, activity, and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
• Prepare weekly, monthly, quarterly, and annual reports, as required.
• Balance operational, administrative, and Colleague needs.
• Follow corporate as well as departmental policies and procedures.
• Follow all safety policies.
• Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
• Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
• Solicit, confirm, and coordinate Special Corporate and Group Sales.
• Handle customer inquiries and lead requests for groups.
• Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
• Other duties as assigned.

Benefits:

• Medical, Dental, and Vision.
• Short- and Long-Term Disability and Life Insurance.
• 401(k).
• Paid Time Off to include Vacation, Holidays, & Sick.
• Complimentary and Discounted Rooms.
• Travel Benefits.