Sales Manager

Sanibel Harbour Marriott Resort & Spa; Fort Myers (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Paid Time Off

Complimentary Rooms

Travel Benefits

Job summary

Sanibel Harbour Marriott Resort & Spa in Fort Myers, FL seeks a motivated Resort Sales Manager who thrives on selling memorable experiences and delivering outstanding guest service. You will drive sales objectives, solicit group business, and coordinate with Catering and Front Office to ensure contracts are signed and delivered.

The ideal candidate communicates clearly, is highly organized, and has a background in hospitality sales or related business, with a focus on group and corporate

Qualifications

• Excellent communication skills, written and verbal.
• Strong interpersonal and problem-solving abilities.
• Highly responsible, reliable and organized.

Responsibilities

• Provide prompt and courteous service to internal and external customers.
• Achieve monthly, quarterly and yearly sales objectives.
• Solicit group business through plan preparation and execution.
• Maintain accounts, contacts, activity and business details in software.
• Collaborate with Catering and Front Office to ensure contract details are signed.
• Prepare weekly, monthly, quarterly and annual reports.
• Balance operational, administrative and Colleague needs.
• Follow corporate and departmental policies and safety.
• Establish parameters, quotes and negotiate prices with written contracts.
• Participate in tradeshows, conventions and promotional events.
• Solicit, confirm and coordinate Special Corporate and Group Sales.
• Handle inquiries and lead requests for groups.
• Align customer preferences with brand needs and upsell opportunities.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Problem-solving

Reliability & organization

Guest service orientation

Education

High school diploma or GED

College degree in related field (preferred)

Job description

Who This Job Appeal To

If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a Resort Sales Manager position and reports to the Resort Director of Sales.

Who This Job Appeal To

If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a Resort Sales Manager position and reports to the Resort Director of Sales.

The Ideal Candidate For This Position

• Excellent communication skills, both written and verbal, required.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable & organized.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Consistently offer professional, friendly, and engaging service.
• High school diploma or GED.
• 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
• 2-year experience in the hospitality industry preferred.

What You Will Be Doing

• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
• Solicit group business through action plan preparation and execution.
• Maintain accounts, contact, activity, and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
• Prepare weekly, monthly, quarterly, and annual reports, as required.
• Balance operational, administrative, and Colleague needs.
• Follow corporate as well as departmental policies and procedures.
• Follow all safety policies.
• Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
• Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
• Solicit, confirm, and coordinate Special Corporate and Group Sales.
• Handle customer inquiries and lead requests for groups.
• Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
• Other duties as assigned.

Benefits

• Medical, Dental, and Vision.
• Short- and Long-Term Disability and Life Insurance.
• 401(k).
• Paid Time Off to include Vacation, Holidays, & Sick.
• Complimentary and Discounted Rooms.
• Travel Benefits.