Sales Manager

The Brazilian Court Hotel; Florida; On-site; USD 85,000 - 120,000; Full time

Job summary

The Brazilian Court Hotel in Florida is seeking an experienced Sales Manager to develop new accounts, maintain existing relationships, and implement sales and marketing strategies to maximize profits while delivering exceptional guest service.

You will analyze market trends, lead proactive sales activities, and collaborate with reservations and luxury partners to secure meetings and guestrooms revenue. The role requires strong communication, negotiation, and data-driven decision making.

Qualifications

• Minimum 3 years as a Sales Manager, preferably luxury hotel experience.
• Strong understanding of overall hotel business and operations.
• Ability to understand global markets impacting hotel business.
• Knowledge of hotel features, benefits and competing hotels in the market.
• Must have strong decision-making skills.
• Sales- and relationship-driven with a service mindset.
• Excellent verbal and written communication skills.
• Proficiency with standard computer tools and hotel software.

Responsibilities

• Prepare, implement and compile data for strategic sales plans, reporting, budgets and forecasts.
• Maximize occupancy and rate by attracting luxury clientele and balancing market segments.
• Review market trends and guest needs to stay ahead with business intelligence.
• Proactively solicit new business and grow existing accounts within assigned territory.
• Collaborate with internal reservations and external partners (Leading Hotels, Amex Fine Hotels & Resorts, Virtuoso).
• Participate in planning and execution of Marketing/Media events and coordinate departmental needs.
• Engage in sales presentations, site inspections, client meetings, tours and trade shows.
• Engage with professional organizations to maintain visibility and strength in the market.
• Oversee travel trade and group business from territories and manage small meetings.
• Communicate effectively with other department teams and leaders.
• Attend daily briefings on key activities.
• Other duties as assigned.

Skills

Sales management

Customer service

Market knowledge

Business insight

Communication

Analytical skills

Team leadership

Relationship building

Time management

Prioritization

Tools

Salesforce

Outlook

Microsoft Word

PowerPoint

Excel

Internet

Job description

The Brazilian Court Hotel, a Leading Hotels of the World and Four Diamond hotel is seeking an experienced Sales Manager for developing new accounts, maintaining existing accounts, implementing sales and marketing strategies to maximize profits of the hotel while maintaining customer satisfaction. Must have a strong knowledge of market trends. Strong business sales insight, customer service skills, and financial goals are primary. The Sales Manager is also responsible to exceed budget expectations from guestrooms and meeting space of the hotel and will conduct proactive sales efforts in accordance with company policies and standards.

Job Functions:

• Prepare, implement and compile data for the strategic sales plan, weekly and monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as required.
• Maximize the hotel occupancy and rate by attracting the luxury-oriented clientele and balance the market segments to yield the highest rates throughout all months of the year.
• Review and analyze competition, market trends, guest needs and comments in order to be proactive and adapt with business intelligence.
• Proactively solicit new business and grow existing accounts within the assigned territory.
• Work closely with the internal reservations team and external partner; Leading Hotels, American Express Fine Hotels and Resorts, Virtuoso, etc.
• Actively participates in the planning and execution of the hotel's Marketing/Media events. Coordinate and communicate needs to designated departments
• Actively participates in sales presentations, site inspections, client meetings, property tours and trade shows.
• Participate in community and professional organizations to maintain high visibility and strong presence.
• Responsible for the overall production of travel trade and group business from territories: West, Southwest, and Southeast
• Manage and detail small meetings
• Effectively communicates with other department team members and leaders.
• Participates in daily briefing with departments on current key activities.
• Other duties as assigned

Job Requirements:

• Minimum of 3 years as a Sales Manager experience preferably in the luxury setting.
• Possess a strong understanding of overall hotel business and operational functions of a hotel.
• Must have the ability to understand global markets that affect the business of the hotel.
• Knowledge of hotel features, benefits and competing hotels within the market.
• Must have strong decision-making skills.
• Ability to work effectively under time constraints and deadlines.
• Must be sales and relationship driven and service oriented.
• Ability to influence others, sell ideas, products, and services.
• Ability to execute appropriate action plans.
• Able to set priorities, plan, organize and delegate.
• Ability to work effectively in a team environment and take initiative.
• Excellent verbal and written communication skills.
• Excellent organizational and analytical skills.
• Strong Computer Skills (Salesforce, Outlook, Microsoft Word, Power Point, Excel, Internet)
• Flexible schedule. Early mornings, late evenings, and weekends may be required