Sales Manager

American House Senior Living; Florida; On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Retirement savings plan with company 7

Generous paid time off

Job summary

Beach House Senior Living, now part of the AgeWell Senior Living family, seeks a Sales Manager to drive occupancy and revenue in the Jacksonville, FL area. You will coordinate outreach, nurture referrals, and guide new residents through move-in logistics.

Join a team recognized as a Great Place to Work for 8 years, with competitive pay, a company match for retirement, and generous PTO. This role requires travel to referral sources and weekend/holiday availability as needed.

Qualifications

• Five years’ sales/marketing experience with a proven track record.
• Experience working with seniors.
• Proficient in Microsoft Office and other marketing-related software.

Responsibilities

• Achieve maximum occupancy and revenue by monitoring market trends and attracting qualified prospects.
• Coordinate move-in process and ensure paperwork, unit readiness, and resident requests.
• Support outreach activities, referrals, and community marketing programs.
• Maintain and analyze competitor data for rate, unit sizes, services, and amenities.

Skills

Sales/Marketing

Customer service

Public relations

Communication

Travel

Job description

Employment: Full-Time Pay Frequency: Hourly

YOU. BELONG. HERE.

Beach House Senior Living, now a part of the AgeWell Senior Living family, is on the search for experienced and compassionate team members to join our amazing team in the Jacksonville, Florida area.

If you have a passion for helping seniors and want to have a rewarding experience each day, then we would enjoy the opportunity to meet you!

Experience how working for a company who has been recognized as a Great Place to Work for 8 years in a row can change your career!

Plus, we offer:

• Competitive pay
• Retirement savings plan with a company match
• Generous paid time off plans

EOE.

Responsibilities:

The Sales Manager reports to and assists the Director of Community Relations in achieving maximum occupancy and total revenue potential of the community by keeping up to date with the market in order to attract qualified prospects to the community. In addition, ensures the smooth and successful transition of a new resident into the community.

• Shares responsibilities for community outreach and education activities for creating referrals.
• Regularly meets goals, including but not limited to:time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up.
• Participates on daily and weekly reviews of prospects in the pipeline, i.e. Hot Board
• Ensures inquiry forms are always available and other marketing materials at hospitality suite and front desk.
• Ensures all sales and outreach activity is documented in Sherpa.
• Responsible for a new resident move-in process, including all required paperwork, unit readiness, and resident requests.
• Works directly with new resident and family to finalize paperwork and requirements for move-in.
• Handles move-in coordination: move-in day activities, move-in arrangements, parking, and cable/utilities/amenities, etc.
• Implements protocols to assist the new Resident’s transition into the community.
• Participates in sales meetings, including but not limited to semi-annual marketing meetings with AgeWell Solvere Living.
• Assists with planning and coordination of events each month.
• Assists with competitive market analysis and maintains a detailed competitor comparative analysis (including rates, unit sizes, services, and amenities).
• Ensures that the community makes a positive first impression.
• Ensures that model units are well appointed, clean, and neat.
• Works with the Director of Community Relations to resolve any community presentation issues.
• Helps to maintain or grow occupancy to maximum levels.
• Met monthly budget targets, with any variances to be discussed with the Director of Community Relations.
• Works collaboratively with department heads to emphasize the team’s role in sales and participation in the Community marketing action plan and sales action plan.
• Provides Manager on Duty weekend coverage as scheduled.
• Follows all emergency procedures.
• Understands all safety practices and procedures.
• Exhibits excellent customer service and public relations skills.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Displays patience, tact, enthusiasm and a cheerful disposition.
• Promotes the community in a positive manner and effectively communicates AgeWell Solvere Living managed community values to residents, families, visitors, and team members.

Qualifications:

• Excellent customer service and public relations skills.
• Desire to serve seniors.
• Five years’ sales/marketing experience with a proven track record.
• Effective problem-solving skills.
• Creative approach to goals and challenges.
• Experience working with seniors.
• Demonstrates proficiency in Microsoft Office and other marketing-related software.
• Proven record of identifying and developing professional referral sources.
• Physically able to bend and reach.
• Physically able to push and pull and lift up to 40-50 pounds if necessary.
• Physically able to stand for extended periods of time.
• Spends at least 30% of time on travel to referral sources in market area.
• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.
• May spend as much as 30% of time on travel to referral sources in market area.
• May be required to work weekends and holidays as assigned.