Sales Manager

Stoney Creek Hospitality Corporation; East Peoria (IL); Sur place; USD 50 000 - 55 000; Plein temps

Résumé du poste

Stoney Creek Hospitality Corporation in East Peoria, IL is seeking a full-time Sales Manager to lead proactive sales efforts aimed at maximizing occupancy and ADR. The role involves developing sales strategies, acquiring and retaining clients, and driving revenue growth while upholding brand standards.

You will report to the General Manager and Regional Director of Sales, work on-site, and coordinate with a dynamic team to meet hotel profit targets. Experience in hospitality sales is a plus.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Previous hospitality sales experience is a plus.
• Proficiency in hotel management software is expected.
• Strong communication skills, both verbal and written.
• Ability to lift up to 25 lbs and perform physical tasks as needed.

Responsabilités

• Develop and implement sales strategies to increase occupancy and ADR.
• Build and maintain relationships with corporate clients and travel agencies.
• Lead the hotel sales team and set performance targets.
• Monitor market trends and adjust pricing/packages to maximize revenue.
• Prepare regular reports on sales activities and revenue for management.
• Attend industry events and expand professional network.

Connaissances

Strong organizational skills

Excellent communication

Independent and assertive

Ability to work in fast-paced env.

Formation

High school diploma or equivalent

College degree preferred

Outils

Hotel management software

Proficiency in computer programs

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SALES & MARKETING Full Time Sales East Peoria, IL, US

2 days ago Requisition ID: 1472

Salary Range: $50,000.00 To $55,000.00 Annually

ACCOUNTABILITY

The Sales Manager leads proactive sales efforts to optimize occupancy and ADR, maximize revenues, and surpass hotel profit targets. They achieve all sales objectives while upholding Stoney Creek Hotel & Conference Center standards and exceeding guest/client expectations. In this dynamic role, quick decision-making in fast-changing conditions is essential. Challenges and pressure are the norm, with daily variations in priorities and new problem-solving tasks. The role involves addressing situational, factual, and interpersonal issues, demanding analytical, creative solutions, and teamwork. Interactions require poise, confidence, and influence. Communication is assertive, prioritizing decisiveness over persuasion. Flexibility, delegation, and persistence are key attributes, focusing on goal attainment rather than micromanaging processes.

REPORTS TO AND IS SERVED BY: General Manager & Regional Director of Sales

FLSA Designation: Exempt

WHAT TO EXPECT

• Sales Strategy: Develop and implement effective sales strategies to increase room occupancy, Average Daily Rate (ADR), and overall revenue. Identify market opportunities and trends to stay competitive.
• Client Acquisition: Build and maintain relationships with corporate clients, travel agencies, event planners, and other potential customers. Proactively seek out new business opportunities.
• Client Retention: Foster strong relationships with existing clients to ensure repeat business. Understand their needs and provide tailored solutions.
• Revenue Enhancement: Continuously monitor and analyze market trends and competitors to adjust pricing and packages accordingly. Utilize yield management techniques to maximize profits.
• Team Leadership: Manage the hotel's sales team, providing guidance, support, and training. Set performance targets and evaluate team members' progress.
• Sales Collateral: Create and manage sales collateral, including promotional materials, presentations, and contracts. Ensure that all sales materials are up-to-date and reflect the hotel's offerings accurately.
• Networking: Attend industry events, trade shows, and networking opportunities to promote the hotel and establish connections within the hospitality industry.
• Reporting: Generate regular reports on sales activities, revenue, and market analysis. Provide insights and recommendations to senior management.
• Customer Service: Maintain a high level of customer service by addressing client inquiries and concerns promptly and professionally.
• Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.
• Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job.

PROUD OWNER

• Excellent communication skills, both verbal and written.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Developing sales strategies and setting goals.
• Promoting Stoney Creek programs.
• Proficiency in using computer systems and hotel management software for reservations and guest information.
• Client relationship management.
• Ensures guest satisfaction exceeds brand standards in every interaction.

HELD ACCOUNTABLE TO

Guest satisfaction, brand standards, meet and exceed hotel profit goals, identify and generate new business, and support operations.

SOFT SKILLS

CHARACTERISTICS

Independent, assertive, self-confident, innovative, goal-oriented, visionary, and flexible.

MINDSET

Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE

High school diploma or equivalent (additional hospitality education is a plus). College degree in related areas preferred.

Previous experience in hospitality sales is a plus.

Proficiency in computer programs and skills.

Strong communication skills, both verbal and written.

PHYSICAL DEMANDS

lift, carry, push, and pull up to 25 lbs.

TRAVEL

N/A

POSITION

On-site work at the hotel property.

8:00am. Monday Through Friday. Some weekends