Sales Manager

Schott North America; Duryea (Luzerne County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Short and long term disability

Tuition reimbursement

Paid time off

Pet insurance

Other supplemental benefits

Job summary

Schott North America is seeking a seasoned sales and business development leader in optics to drive revenue growth, manage strategic accounts, and lead cross-functional collaboration with marketing, product management, and operations. You will craft account strategies, negotiate contracts, and ensure customer satisfaction across the journey.

The role requires 5+ years in technical sales or related leadership roles, deep knowledge of optical materials and engineered products, and strong CRM

Qualifications

• Bachelor's or Master's degree in optics, electronics, engineering or related technical field; business/economics education preferred
• 5+ years of technical sales, product management, business development, or related commercial leadership roles
• Experience selling and supporting complex technical or engineered products in a customer-facing environment
• Strong understanding of optical materials, components, and performance characteristics desirable
• CRM experience and ability to build strategic customer relationships

Responsibilities

• Drive sales growth and achieve assigned revenue, opportunity generation, and customer development objectives
• Develop and execute account strategies, forecasts, performance reports, and action plans for assigned customers and markets
• Establish pricing strategies, prepare and approve quotations, negotiate contracts, and support profitable business growth
• Build and maintain strong customer relationships through regular engagement with key decision-makers, with accurate CRM documentation
• Resolve customer issues and complaints, support collections efforts, and promote high customer satisfaction throughout the journey
• Identify, develop, and convert new business opportunities by collaborating with customers and internal teams on new products and innovations
• Gather, analyze, and communicate market and competitive intelligence to support business strategy and growth initiatives
• Conduct account planning, annual sales planning, customer segmentation reviews, and milestone tracking
• Partner with Marketing and cross-functional teams to support trade shows and market awareness efforts
• Serve as a regional market expert and key contact for assigned segments, coordinating development and collaboration with Product Management
• Follow all company procedures and adhere to EHS guidelines

Education

Bachelor's or Master's degree in Optics, Electronics, Engineering, or a related technical field; additional business or economics education preferred

Job description

About us

SCHOTT Advanced Optics is a valuable partner for developing products and customized solutions for applications in optics, astronomy, opto-electronics, augmented reality, life sciences, and research. With a portfolio of over 120 glasses, we master the value chain, from development to finishing and metrology.

Your Contribution

• Drive sales growth and achieve assigned revenue, opportunity generation, and customer development objectives
• Develop and execute account strategies, forecasts, performance reports, and action plans for assigned customers and markets
• Establish pricing strategies, prepare and approve quotations, negotiate contracts, and support profitable business growth
• Build and maintain strong customer relationships through regular engagement with key decision-makers, while ensuring accurate CRM documentation
• Resolve customer issues and complaints, support collections efforts, and promote a high level of customer satisfaction throughout the customer journey
• Identify, develop, and convert new business opportunities by collaborating with customers and internal teams on new products, projects, and innovations
• Gather, analyze, and communicate market and competitive intelligence to support business strategy and growth initiatives
• Conduct account planning, annual sales planning, customer segmentation reviews, and milestone tracking to achieve business objectives
• Partner with Marketing and cross-functional teams to support trade shows, conferences, promotional activities, and market awareness efforts
• Serve as a regional market expert and key point of contact for assigned market segments, coordinating customer development, strategic opportunities, and collaboration with Product Management and other stakeholders
• Follow all Company procedures and protocols, while adhering to all EHS guidelines

Your Profile

• Bachelor's or Master's degree in Optics, Electronics, Engineering, or a related technical field; additional business or economics education preferred
• 5+ years of experience in technical sales, product management, business development, or related commercial leadership roles
• Proven experience selling and supporting complex technical or engineered products, with a minimum of 3 years in a customer-facing technical environment
• Strong understanding of optical materials, components, and performance characteristics is highly desirable
• Demonstrated ability to identify opportunities, negotiate agreements, and drive business growth in competitive markets
• Experience developing and maintaining strategic customer relationships using Customer Relationship Management (CRM) tools and processes
• Effective communicator with strong presentation, negotiation, and relationship-building skills
• Ability to work successfully in a global, multicultural environment and collaborate across cross-functional and international teams
• Strategic thinker with strong business acumen and the ability to balance technical and commercial priorities
• Results-oriented, self-motivated professional with a proactive, customer-focused mindset and strong deal-closing capabilities
• Excellent oral and written communication skills
• Ability to read, write and speak English

Your Benefits

• Excellent healthcare benefits including medical, dental and vision
• Short and long term disability
• Tuition reimbursement
• Paid time off
• Pet insurance
• Other supplemental benefits available upon election