Sales Manager

Fletcher Jones Automotive Group; City of Long Beach (NY); On-site; USD 120,000 - 250,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Sick time

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Job summary

Mercedes-Benz of Beverly Hills is seeking a Sales Manager to lead a high-performing sales team and drive showroom results. The role emphasizes relationship-building, performance-based targets, and delivering an exceptional purchasing experience.

Ideal candidates have automotive sales leadership and Finance Manager background, strong negotiation, and solid CRM skills, with a track record of profitability and customer satisfaction.

Qualifications

• Minimum 5+ years in automotive sales leadership.
• Experience as a Finance Manager.
• Proven ability to lead and develop sales teams.
• Strong pricing, inventory management, and profitability skills.

Responsibilities

• Lead, coach, and develop Sales Consultants to achieve sales, profitability, and customer satisfaction targets.
• Manage daily showroom operations, including traffic, appointments, lead management, and team activities.
• Set, monitor, and evaluate sales goals, forecasts, margins, and KPIs.
• Structure and negotiate vehicle transactions to maximize profitability while ensuring customer satisfaction.
• Monitor CRM usage, follow-up, and prospecting to optimize opportunities.
• Collaborate with leadership to manage inventory and turnover objectives.
• Resolve escalated customer concerns and uphold manufacturer standards.
• Ensure compliance with regulations and dealership policies.

Skills

Sales leadership

Automotive sales

Customer relations

CRM proficiency

Negotiation

Team development

Tools

CRM platforms

MS Office

Job description

At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. We are currently seeking a Sales Manager who thrives in a relationship-driven, performance-based environment and is motivated to deliver exceptional results.

The Sales Manager plays a key role in driving the dealership's sales performance, profitability, and customer satisfaction. This position leads and develops the Sales team, manages daily sales operations, and ensures customers receive a professional and exceptional purchasing experience. The ideal candidate is a results-driven leader with strong automotive sales experience, sound business judgment, and the ability to motivate others while maintaining high standards of performance and customer service.

What You Will Do

• Lead, coach, and develop Sales Consultants to achieve individual and departmental sales, profitability, and customer satisfaction objectives.
• Manage daily showroom operations, including customer traffic, sales appointments, lead management, and sales team activities.
• Establish, monitor, and evaluate sales goals, forecasts, closing ratios, gross profit, and other key performance indicators.
• Structure and negotiate vehicle transactions, including pricing, trade-in values, and deal approvals, while maximizing profitability and maintaining customer satisfaction.
• Monitor sales activity, CRM utilization, customer follow-up, and prospecting efforts to ensure opportunities are effectively managed.
• Partner with dealership leadership to manage vehicle inventory, identify sales trends, and support inventory availability and turnover objectives.
• Resolve escalated customer concerns and support a positive purchasing experience consistent with dealership and manufacturer standards.
• Ensure sales activities, documentation, and transactions comply with applicable regulations, manufacturer requirements, and dealership policies.

What We Are Looking For

• Previous automotive retail sales experience, including demonstrated success in a sales leadership or management role.
• Previous experience as a Finance Manager.
• Proven ability to lead, motivate, coach, and develop a high-performing sales team.
• Strong understanding of automotive sales operations, vehicle pricing, deal structuring, inventory management, and dealership profitability.
• Ability to analyze sales performance, establish goals, and implement strategies to improve results.
• Strong negotiation, decision-making, and problem-solving skills with sound business judgment.
• Excellent communication, interpersonal, and customer relationship management skills.
• Proficiency with dealership management systems, CRM platforms, and Microsoft Office applications.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced retail environment.
• Commitment to professionalism, integrity, accountability, and delivering an exceptional customer experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Pack sick time
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

Pay:

Pay: $120,000 to $250,000 is the expected total annual earnings after factoring in all forms of compensation 0including salary, commissions, bonuses, benefits (vacation and sick), etc. Employees in this position will be paid a salary of $72,000 per year. Commissions and bonuses are expected to range from $48,000 to $178,000 per year based on performance.

We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer

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