Sales Manager

Socket.dev; Chicago (IL); On-site; USD 73,000 - 82,000; Full time

Job summary

InterContinental Hotels & Resorts in downtown Chicago seeks a hotel sales professional to drive group and corporate bookings, negotiate terms, and prepare proposals for definite business. You will manage site inspections, client entertainment, and sales travel, while reporting on sales production and future opportunities to management.

The role requires 2-4 years of hotel sales experience, a 4-year college degree, and proficiency in Delphi with strong time management and customer focus skills.

Qualifications

• 2-4 years experience in hotel sales at a downtown property.
• Proficiency in Delphi, sound time management & customer focus skills required.
• 4-year college degree required.

Responsibilities

• Investigate hotel availability and respond to customer leads/inquiries.
• Reserve guest rooms and function space; submit proposals and contracts.
• Negotiate terms of sale within booking parameters and forecast group revenue.

Skills

Delphi

Time management

Customer focus

Education

4-year college degree

Job description

DUTIES AND RESPONSIBILITIES

Responsible for investigating hotel availability, responding to customer leads/inquiries, reserving guest room & function space, and submitting proposals/contracts for definite business. Responsible for group quotations and negotiating the terms of sale (w/ in the booking parameters established). Responsible for site inspections, client entertainment, & sales travel. Report on sales production, key tentative/prospect bookings, and keep management abreast of future booking opportunities affecting the hotel. Responsible for pre & post sales call reporting, maintaining lead log assignments & follow-up, adhering to group booking procedures & approval process in place, group revenue forecasting & communication of business assessment/conditions, strategic pricing and placement recommendations, competitive study & reverse selling, sales automation system management (Delphi), sales achievement to goals, management of all 3rd Party affiliations, Global Sales relations & hotel production, and industry event representation and ROI. Responsible for managing assigned segment, and providing feedback on group booking trends.

RELATIONSHIP

Reports directly to the ADOS or DOSM, interacts w/ and assists the ADOS direct and supervise all Administrative staff and relationships w/ all Department Heads as necessary, as well as Housing companies, Travel Agencies and 3rd Party affiliates.

EDUCATION and/or EXPERIENCE

2 - 4 years experience in hotel sales at a downtown property. Proficiency in Delphi, sound time management & customer focus skills required. 4-year college degree required.

The statements in this job description are intended to describe the essential nature and level of work being performed.They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $35.00 to $39.40 This is the lowest to highest pay scalewe, in good faith, believe we would pay for this role at the time of this posting.We may ultimately pay more or less than theposted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.