Sales Manager

Nebraska Furniture Mart, Inc.; Cedar Park, Northern (TX, KY); Hybrid; USD 72,000 - 89,000; Full time

Job summary

Nebraska Furniture Mart, Inc. in Cedar Park, TX seeks a Sales Manager to lead and develop the sales staff, aiming to meet customer survey targets and key performance results.

The role focuses on recruiting, coaching, scheduling, and driving sales performance across shifts to deliver outstanding service and measurable results. Responsibilities include interviewing and hiring staff, conducting reviews, delivering training on products and selling skills, monitoring performance, and implementing

Qualifications

• Bachelor's degree or equivalent experience in business, sales, marketing, or related area.
• Minimum 3 years of supervisory or management experience.
• Minimum 2 years of sales experience; retail selling environment preferred.
• Strong communication, negotiation, planning, and time management skills.

Responsibilities

• Recruit: Interview and hire sales staff to meet staffing levels.
• Manage: Conduct performance reviews, weekly department meetings, and staff schedules.
• Observe: Monitor performance and provide coaching to meet sales targets.
• Coach: Train staff on product knowledge and selling skills.
• Improve: Lead process improvements and participate in training events.
• Resolve: Assist staff with merchandise questions and customer issues.
• Maintain: Uphold department goals, control expenses, and complete paperwork accurately.

Skills

Supervisory experience

Sales experience

Bilingual English/Spanish

Training & coaching

Customer service

Microsoft Office

Education

Bachelor's degree in business/sales/marketing or equivalent

Job description

Pay Range: $71,806 annually - $89,000 (Plus $300/month temporary bonus)

Job Description: Your Piece of the Puzzle

NFM's Sales Manager is responsible for managing and developing the performance of the sales staff. Their goal is to ensure that the customer sales survey and key results are met.

Job Duties: A Day in the Life

• Recruit: Interview and hire sales staff to meet designated staffing levels
• Manage: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needs
• Observe: Monitor sales staff and provide feedback, recognition and coaching to ensure they're meeting sales performance measures
• Coach: Train sales staff on product knowledge and selling skills
• Improve: Actively work on process improvements and attend/participate in all scheduled training events
• Resolve: Assist sales staff with merchandise questions and issues with external customers
• Maintain: Uphold the mission and critical measures of the department, control expenses, turnover and complete staff paperwork accurately and timely

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love- because that's what we love.

Qualifications: Can You Check These Boxes?

• Bachelor's degree in business, sales/marketing, related area or equivalent experience
• 3 years of supervisory or management experience
• 2 years of sales experience (retail sales experience in a true selling environment is preferred)
• Experience as an NFM shadow trainer preferred. Product knowledge is preferred
• PC experience with Microsoft Office proficiency is preferred
• Ability to train, coach and develop staff. Excellent communication, customer service and interpersonal skills. Excellent negotiation skills. Decision making, problem solving, and time management skills. Professional appearance, Positive attitude, sense of urgency, desire to grow, team player and caring
• English/Spanish bilingual speakers preferred
• Depending on division, valid driver's license and ongoing, acceptable driving record
• Ability to work nights and/or weekends. Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check