Sales Manager

NFM; Cedar Park (TX); On-site; USD 72,000 - 89,000; Full time

Benefits offered by this job

Same day pay

Competitive pay increases

Inclusive culture

Health, dental, vision, life Insurance

Paid holidays

Paid time off

Staff discount

Career development opportunities

Volunteer opportunities

Tuition Reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) in Cedar Park, TX is seeking a Sales Manager to lead the sales team and drive key performance results. You will recruit, coach, schedule, and develop staff to meet customer needs and sales targets.

You will manage performance reviews, training, and daily operations, while upholding NFM's values of service, reliability, and community involvement. This full-time role may require evening and weekend shifts.

Qualifications

• Bachelor's degree in business, sales/marketing or related area.
• 3 years of supervisory or management experience.
• 2 years of sales experience in retail or similar environment.
• Shadow trainer experience preferred; product knowledge is a plus.
• Proficient with Microsoft Office.
• Ability to train and develop staff with strong communication skills.
• English/Spanish bilingual speakers preferred.
• Valid driver's license and clean driving record.
• Ability to work nights and/or weekends based on business needs.
• Pre-employment background screening required.

Responsibilities

• Recruit, interview and hire sales staff to meet staffing needs.
• Manage performance reviews, meetings and staff scheduling.
• Observe staff performance and provide coaching and recognition.
• Coach staff on product knowledge and selling skills.
• Drive process improvements and participate in training events.
• Resolve merchandise questions and issues with customers.
• Maintain department goals, control expenses and paperwork accuracy.

Skills

Supervisory experience

Sales experience

Customer service

Bilingual English/Spanish

Education

Bachelor's degree in business, sales/marketing

Tools

Microsoft Office

Job description

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $71,806 annually - $89,000 (Plus $300/month temporary bonus)

Job Description: Your Piece of the Puzzle

NFM's Sales Manager is responsible for managing and developing the performance of the sales staff. Their goal is to ensure that the customer sales survey and key results are met.

Job Duties: A Day in the Life

• Recruit: Interview and hire sales staff to meet designated staffing levels
• Manage: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needs
• Observe: Monitor sales staff and provide feedback, recognition and coaching to ensure they're meeting sales performance measures
• Coach: Train sales staff on product knowledge and selling skills
• Improve: Actively work on process improvements and attend/participate in all scheduled training events
• Resolve: Assist sales staff with merchandise questions and issues with external customers
• Maintain: Uphold the mission and critical measures of the department, control expenses, turnover and complete staff paperwork accurately and timely

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love - because that's what we love.

Qualifications: Can You Check These Boxes?

• Bachelor's degree in business, sales/marketing, related area or equivalent experience
• 3 years of supervisory or management experience
• 2 years of sales experience (retail sales experience in a true selling environment is preferred)
• Experience as an NFM shadow trainer preferred. Product knowledge is preferred
• PC experience with Microsoft Office proficiency is preferred
• Ability to train, coach and develop staff. Excellent communication, customer service and interpersonal skills. Excellent negotiation skills. Decision making, problem solving, and time management skills. Professional appearance, Positive attitude, sense of urgency, desire to grow, team player and caring
• English/Spanish bilingual speakers preferred
• Depending on division, valid driver's license and ongoing, acceptable driving record
• Ability to work nights and/or weekends. Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check

Benefits: What's in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture - Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer