Sales Manager

Commonwealth Hotels; Canton (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits begin day one

401(k) with company match

Same-day pay

Flexible spending accounts

Vacation, personal days, and holiday

Employee discounts on hotel stays

Professional growth opportunities

Job summary

Commonwealth Hotels, owner of Fairfield Inn and Suites Canton South, seeks a Hotel Director of Sales to drive revenue growth for the Canton South property. Lead the sales team, develop strategies, and manage client relationships within the Marriott brand network.

The role focuses on market analysis, pricing collaboration with Revenue Management, and cross-department coordination to deliver exceptional guest experiences while maximizing occupancy and profitability.

Qualifications

• High school diploma or equivalent.
• Experience focusing on guest satisfaction.
• Excellent time management in a fast-paced environment.
• Strong engagement with guests and teamwork.

Responsibilities

• Lead the sales department and drive revenue growth.
• Create and implement comprehensive sales strategies to achieve the hotel's revenue goals.
• Conduct market research to identify trends, competitor strategies, and opportunities for business growth.
• Collaborate with the revenue management team to optimize pricing, occupancy rates, and revenue streams.
• Build and maintain strong relationships with key clients, corporate partners, and travel agents to drive business.
• Set and monitor sales targets, ensuring the team meets or exceeds revenue objectives.
• Work with the events team to secure and manage group bookings, conferences, and special events.
• Develop and oversee promotional campaigns, advertising, and marketing initiatives to attract guests.
• Provide regular sales reports, forecasts, and performance analysis to hotel management.
• Represent the hotel at industry events, trade shows, and networking opportunities to promote the hotel’s services and build brand awareness.
• Work closely with other hotel departments, such as operations and front desk, to ensure a seamless guest experience and maximize revenue opportunities.

Skills

Guest satisfaction

Time management

Team collaboration

Sales leadership

Education

High school diploma or equivalent

Job description

Join Our Team at Fairfield and Suites by Marriott Canton South

The Fairfield and Suites by Marriott Canton South is seeking a Hotel Director of Sales.

About Us:

Working at the Fairfield Inn and Suites by Marriott Canton offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. Voted the #1 Hotel on TripAdvisor and a 2023 Marriott Gold Circle Award Winner, Fairfield Inn & Suites Canton offers a quieter work environment just outside the city limits, directly off I-77. We provide exceptional guest service in a friendly atmosphere. Located a short distance from Downtown Canton and seven miles from North Canton, our hotel is close to attractions such as the Pro Football Hall of Fame, the National First Ladies Library, and Amish Country, as well as major employers such as Timken, Marathon, and Freshmark. If you are passionate about hospitality and want to join a top-rated team, we would love to hear from you.

Why This Role?

Working as a Hotel Director of Sales at Fairfield and Suites by Marriott Canton South offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

This role not only allows you to drive the hotel's revenue growth but also to enhance your leadership skills within a globally recognized hospitality brand.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental and Vision - BENEFITS BEGIN DAY ONE!
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, Jury Duty Leave, Bereavement Leave, and more

Key Responsibilities for the Hotel Director of Sales include:

The Hotel Director of Sales is responsible for leading the sales department and driving revenue growth.

• Sales Strategy Development: Create and implement comprehensive sales strategies to achieve the hotel's revenue goals.
• Market Analysis: Conduct market research to identify trends, competitor strategies, and opportunities for business growth.
• Revenue Management: Collaborate with the revenue management team to optimize pricing, occupancy rates, and revenue streams.
• Client Relationship Management: Build and maintain strong relationships with key clients, corporate partners, and travel agents to drive business.
• Sales Targets: Set and monitor sales targets, ensuring the team meets or exceeds revenue objectives.
• Event Planning Coordination: Work with the events team to secure and manage group bookings, conferences, and special events.
• Promotional Activities: Develop and oversee promotional campaigns, advertising, and marketing initiatives to attract guests.
• Reporting and Analysis: Provide regular sales reports, forecasts, and performance analysis to hotel management.
• Brand Representation: Represent the hotel at industry events, trade shows, and networking opportunities to promote the hotel’s services and build brand awareness.
• Cross-Department Collaboration: Work closely with other hotel departments, such as operations and front desk, to ensure a seamless guest experience and maximize revenue opportunities.

What We are Looking for in the Hotel Director of Sales:

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating seamlessly with team members.

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/cakfc-fairfield-inn-and-suites-canton-south/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.