Sales Manager

Default Brand; Buford (GA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid Time Off & Holidays

Employee Discount 10% - 30%

Job summary

Ashley Furniture in Buford, GA is looking for a Sales Manager to support the Store Manager in the daily retail operations. You will lead a sales team, monitor KPIs, and ensure excellent guest experiences across departments.

You will coach staff, manage budgets, coordinate reporting, and help place products with the Visual Presentation Manager. This role requires retail experience and strong communication skills.

Qualifications

• High School Diploma required.
• 2+ years working in the retail industry.
• Ability to motivate employees to achieve sales KPI’s.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.

Responsibilities

• Support the Store Manager in overseeing daily store operations.
• Monitor sales KPI’s including volume, margin, closing ratio and sales per guest.
• Provide leadership with timely communication to sales, guest experience and visual teams.
• Coach staff to build individual and team success in a professional manner.
• Assist in maintaining budgeted administrative costs including wages and supplies.
• Ensure documentation of procedures and tasks is complete and timely.
• Complete various reporting functions in a timely manner.
• Maintain proper staffing levels for the sales team per budget.
• Coordinate and administer coaching sessions for development of the sales team.
• Collaborate with Visual Presentation Manager on product placement and policy updates.

Skills

Motivating staff

Leadership

Customer service

Sales coaching

Education

High School Diploma

Retail management exposure

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Summary:

The Sales Manager is responsible for supporting the Store Manager in the day-to-day operations of the retail store.

Responsibilities:

• Support the General Sales Managers’ in overseeing all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
• The ability to handle all customer-related issues in the absence of the General Sales Manager.
• Provide exceptional leadership with timely and effective communication to the sales, guest experience and visual teams.
• Coach members of the sales staff to build individual and team success in a professional manner.
• Assist the General Sales Manager in maintaining budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Aid to maintain proper staffing levels for the sales team job code in accordance with company set budget levels.
• Prepare and administer impact coaching sessions for development of the sales team.
• Coordinate and execute daily, weekly peak state huddles.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

Requirements & Qualifications:

• High School Diploma required
• 2 + years working in the retail industry
• Ability to motivate employees to achieve sales KPI’s
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location

What’s In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off & Holidays

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.