Selling Manager

Default Brand; Melbourne (FL); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee discount 10%–30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture is seeking a Selling Manager to support the Store Manager and help run daily operations across showroom departments. You will monitor sales performance, coach staff, and ensure excellent guest experiences in a fast-paced retail environment.

You will collaborate with the Sales, Guest Experience, and Visual teams, participate in hiring and training, and contribute to timely reporting and budget awareness. This role requires strong leadership and communication skills.

Qualifications

• High School Diploma required and related experience in retail management.
• Proven ability to supervise multiple departments and staff.
• Strong communication, coaching, and leadership skills.
• Experience handling guest concerns and staffing retail locations.

Responsibilities

• Managing all showroom departments as directed by the Sales Manager.
• Reviewing sales metrics, margins, quotas, and closing ratios to set future goals.
• Assist Sales Manager with customer issues escalated from guest experience staff.
• Collaborate with Visual Presentation Manager on product placement and policy updates.
• Lead sales, guest experience, and visual teams; coach staff for success.
• Conduct hiring, training, and performance evaluations for staff.
• Prepare and administer staff evaluations and communicate updates in a timely manner.
• Attend monthly staff meetings and complete reporting tasks as assigned.
• Support with budgeting awareness and administering administrative costs.

Skills

Verbal and written communication

Team building

Guest service

Staffing interviews

Interpersonal skills

Flexible hours

Education

High School Diploma

Tools

Microsoft Office

In-house software

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Summary

The Selling Manager is responsible for providing support to the Store Manager and assisting with management duties as directed.

Responsibilities

• Managing all departments in the showroom as directed by the Sales Manager.
• Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals.
• Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
• Working with the Visual Presentation Manager regarding product placement Reporting changes in policy and other information to staff members.
• Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager.
• Coaching members of the staff to build individual and team success in a professional manner.
• Learning about budgeted administrative costs including wages and supplies.
• Gaining an understanding of the performance of employees and assisting them as applicable.
• Ensuring complete and adequate documentation of procedures and tasks completed.
• Completing various report functions in a timely manner.
• Assisting with hiring, training, and coaching the sales team.
• Assisting the Sales Manager with preparing and administering performance evaluations for assigned staff.
• Providing timely and effective communications.
• Attending monthly staff meetings.
• Other duties as assigned, essential or otherwise.

Requirements & Qualifications

• High School Diploma required
• 2 + years working in the retail industry
• 4 + years supervising in a retail industry
• Previous supervisory experience required
• Intermediate knowledge of Microsoft office
• Ability to learn in-house computer programs
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills
• Knowledge and experience in team building skills.

What's In It for You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.