Sales Manager

Hutchinson; Auburn Hills (MI); On-site; USD 80,000 - 115,000; Full time

Job summary

A global solutions provider is seeking a Sales Manager to oversee account profitability and engage actively with customers after the RFQ stage. This role will involve strategic collaboration with management and cross-department teams. Candidates should possess a Bachelor's degree and extensive sales experience, displaying strong analytical and interpersonal skills. The position requires frequent travel to customer and plant locations, emphasizing the ability to build relationships and support the company's growth efforts.

Qualifications

• Extensive JOEM’s commercial sales experience is necessary.
• Ability to travel to client and plant locations frequently.
• Strong analytical, interpersonal, and communication skills.

Responsibilities

• Manage customer accounts to optimize profitability.
• Collaborate with the Director of Sales on goals and KPIs.
• Build strategic pricing recommendations for customer changes.

Skills

Problem-solving skills

Interpersonal skills

Analytical skills

Negotiation skills

Communication skills

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

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We are 40 000 men and women who meet the challenges faced by our automotive, aviation, defence and industry customers every day. Our passion for challenge and our enthusiasm encourage us to imagine, design and produce high performance and innovative fluid, sealing system and anti‑vibration solutions. Working at Hutchinson means being curious about everything, contributing to the evolution of mobility and reducing carbon emissions. A French company with an international presence (25 countries) and 170 years of history, we record 5 billion in turnover with 5 % invested in R&D.

Summary

Reporting to the Director of Sales, the Sales Manager will be responsible for overall account profitability and sustainment. The Sales Manager will serve as the main point of contact for customer commercial issues after Phase 1 (RFQ Feasibility Review) and provide customer‑specific account strategy in collaboration with the executive management team and all of Hutchinson Sealing Systems’ business units. The Sales Manager will work closely with other Hutchinson departments such as Program Management, Engineering, Quality and Manufacturing.

Essential Duties and Responsibilities

• Manage customer accounts to achieve maximum profitability, both short and long term.
• Work with Director of Sales to assure goals and metrics (KPIs) of the sales group are being met.
• Advise Director of Sales of the status of negotiations with the customer and propose solutions.
• Assist in identifying opportunities for new sales through relationship building and a strong understanding of market demand.
• Assist in the RFQ process for new projects.
• Build strategic pricing recommendations for customer changes, including piece price and tooling.
• Assure adequate feedback of information needed for pricing decisions.
• Ensure invoicing is complete and accurate and contracts are correct.
• Manage updates and cancellations of service contracts ensuring profitability.
• Assist management with creation of the strategic plan and budget.
• Report on overall business climate and on unusual situations and activities.
• Contribute to the marketing strategy and objectives.
• Maintain program financials.
• Lead and coordinate capital appropriation requests.
• Work with other Hutchinson departments to ensure tooling budgets are understood and met.

Education and Experience

Bachelor’s degree or equivalent; and / or 4+ years related experience and/or training; or equivalent combination of education and experience. Candidate to have extensive JOEM’s commercial sales experience. Very strong analytical skills, interpersonal skills and communication skills. Ability to travel to client and plant locations on a relatively frequent basis.

Qualifications

• Thorough and precise problem‑solving and analytical skills to help resolve customer complaints or needs.
• Very strong interpersonal, communication, negotiation and conflict resolution skills.
• Excellent verbal and written communication skills to communicate product ideas to customer.
• Up‑to‑date understanding of the industry’s consumer behavior.
• Proven strength in customer service and interpersonal skills for dealing with different types of customers and clients.
• Time management and multitasking skills to handle multiple tasks and customers at once.
• Outstanding ability to influence and motivate.
• Strong organizational skills and attention to detail.
• Ability to travel to customer and plant locations on a relatively frequent basis.

Certificates, Licenses, Registrations

Valid driver license.

Supervisory Responsibilities

None.

Team Skills

Hutchinson is built around teamwork. This position requires the use of good team skills such as cooperation, information sharing, task sharing, timely completion of assignments, good listening and communication skills and overall respect for other team members.

Language Skills

Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Computer Skills

Ability to use word processing, spreadsheet applications. Must be familiar with internet research, Microsoft Office software and the use of e‑mail.

Reasoning Ability

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, peripheral, depth perception and ability to adjust focus.

Health and Safety

Must actively support our Health Safety and Environmental policy, immediately report all safety hazards and correct them when able to safely do so, participate in all required safety training, meetings, inspections and use all required PPE.

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