Sales Leader & Brand Ambassador

Theory; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Theory in New York seeks a Key Holder to join the store management team, helping achieve sales goals and maximize profitability. You will take ownership of responsibilities assigned by the Store Manager and act as a role model to the sales team.

You will meet personal and store sales and KPI goals, demonstrate product knowledge, develop sales techniques, establish client relationships, and coach the team to improve performance.

Qualifications

• 3-4 years’ prior work experience in a client-centric, sales environment.
• Dynamic interpersonal and communication skills, both verbal and written.
• Computer skills to operate point of sale system; teamwork is a plus.

Responsibilities

• Meet personal and store sales and KPI goals.
• Demonstrate excellent knowledge of the product to support the brand goals.
• Develop sales techniques that are relevant to the market.
• Establish and maintain client-base.
• Leverage company tools, incentives & strategies to support meeting sales goals.
• Demonstrate strong business acumen by leveraging KPIs to support business-driving strategies.
• Ensure effective communication between store manager & other team members.
• Identify ways to keep the team motivated and engaged.
• Present new & innovative ideas to support meeting business goals.
• Coach team on sales floor providing relevant and consistent feedback to improve performance.
• Ensure all functions of the store are maintained to support a superior shopping-experiences.
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork.
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
• Identify product concerns and communicate inventory needs to support the business goals.
• Collaborate with cross-functional business partners to support inventory goals.
• Ensure the highest level of customer service to each and all individuals in the store.
• Build meaningful relationships with clients through strong-interpersonal skills.
• Collaborate with all team members to support a superior shopping experience.
• Be present on and off the floor as a Theory Brand Ambassador.

Skills

Client-centric sales

Interpersonal communication

POS systems

Team leadership

Job description

Theory in New York seeks a Key Holder to join the store management team, helping achieve sales goals and maximize profitability. You will take ownership of responsibilities assigned by the Store Manager and act as a role model to the sales team.

You will meet personal and store sales and KPI goals, demonstrate product knowledge, develop sales techniques, establish client relationships, and coach the team to improve performance.