Sales Lead, PT

Kids for the Future; Irvine (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Kids for the Future is seeking a retail supervisor in Irvine to drive sales, productivity and brand standards on the shop floor. You will supervise a team, coach staff, and ensure excellent customer service while aligning with Quay-inspired branding.

This hourly, non-exempt role requires a High School diploma and at least one year in fashion sales leadership, with flexibility for nights and weekends and basic computer skills (Word/Excel/Outlook). Base pay is $21.60–$23.35 per hour.

Qualifications

• High School graduate or equivalent.
• Minimum 1 year of experience in fashion sales and leadership.
• Deliver a personalized customer experience.
• Flexibility to work nights, weekends, store openings and closings according to the needs of the business.
• Proficient with basic computer tools.

Responsibilities

• Maintain a consistent sales floor presence and interact with customers and associates to ensure the best service.
• Coach and develop sales associates to ensure high-level performance and productivity.
• Foster a diverse team environment and demonstrate a flexible leadership style when interacting and managing employees with varying skills and responsibilities.
• Meet personal sales and productivity goals.
• Style a diverse group of customers with eyewear and accessories.
• Maintain brand image and visual standards.
• Stay current on fashion, market trends and product knowledge.
• Provide merchandise and customer feedback to shop management.
• Follow all loss prevention procedures.
• Meet deadlines for shop tasks and projects.
• Adhere to shop maintenance, cleanliness and safety standards.

Skills

Customer service

Leadership

Communication

Teamwork

Multi-tasking

Flexibility

Computer skills

Education

High School diploma

Tools

MS Word

Excel

Outlook

Job description

• Location 765 Spectrum Center Drive,Irvine, CA, 92618,United States
• Base Pay $21.60 - $23.35 / Year
• Employee Type PT Non-Exempt
• Manage Others Yes

SUMMARY OF POSITION:

Assists the Shop Manager in driving the business to achieve maximum sales, productivity and profit goals through customer service, operational excellence, leadership, communication, and talent development while supporting the Quay vision and brand. This role is predominantly on the sales floor providing service, interacting with customers and associates. This is an hourly, non-exempt role.

PRINCIPLE ACCOUNTABILITIES:

Supervisory - 50%

• Maintains a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision
• Coaching and developing sales associates to ensure high-level of performance and productivity
• Ability to foster a diverse team environment and demonstrating a flexible leadership style when interacting and managing employees with varying skills and responsibilities

Sales and Service - 50%

• Ensure personal sales and productivity goals are met
• Demonstrate the ability to style a diverse group of customers with eyewear and accessories
• Prioritize and multi-task various in-store responsibilities, while being attentive to customers
• Exhibit a professional and fashion-forward image while representing the brand
• Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards
• Keep current on fashion, market trends and product knowledge
• Provide merchandise and customer feedback to shop management
• Minimizing loss by following all loss prevention procedures
• Meet assigned deadlines when completing shop tasks and projects
• Comply with all shop maintenance, cleanliness and safety standards

Budget Owner: No

Fiscal Accountabilities: N/A

Key Working Relationships:

This person is required to maintain strong working relationships with the entire Shop team.

Required Skills & Experience:

• High School graduate or equivalent
• Minimum 1 year of experience in fashion sales and leadership
• Deliver a personalized customer experience
• Perform basic math functions with the ability to use a calculator
• Computer Skills (MS Word, Excel and Outlook preferred)
• Flexibility to work nights, weekends, store openings and closings according to the needs of the business
• Ability to work effectively and cooperatively with coworkers
• Ability to adapt and multi-task in a fast-changing environment
• Ability to communicate, both written and verbal, and have strong listening skills

Travel Requirements: 0% travel

Physical Requirements:

• This position is based in a retail shop environment. Requires standing and walking up to 8 hours per shift
• Flexibility to work nights, weekends, shop openings and closings according to the needs of the business for an average of 0-28 hours per week
• Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage
• May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale
• Required to lift items weighing 5 to 25 lbs regularly. In certain circumstances, weights may be higher
• Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others

The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.