Sales Lead, PT

Kids for the Future; Honolulu (HI); On-site; USD 60,945,000 - 66,345,000; Part time

Job summary

Kids for the Future is seeking a part-time, non-exempt supervisor to assist the Shop Manager on the sales floor. You will deliver personalized customer service, supervise staff, and help drive sales and brand presentation in a fashion retail environment.

The role emphasizes leadership, customer interaction, and collaboration with the shop team, including flexibility to work nights and weekends as needed.

Qualifications

• High School graduate or equivalent.
• Minimum 1 year of experience in fashion sales and leadership.
• Deliver a personalized customer experience.
• Perform basic math functions with the ability to use a calculator.
• Computer skills (MS Word, Excel and Outlook preferred).
• Flexibility to work nights, weekends, store openings and closings according to the needs of the business.
• Ability to work effectively and cooperatively with coworkers.
• Ability to adapt and multi-task in a fast-changing environment.
• Strong written and verbal communication and listening skills.

Responsibilities

• Supervisory - 50%: maintain floor presence, coach staff and foster a diverse team.
• Sales and Service - 50%: hit personal sales goals, style customers with eyewear and accessories.
• Prioritize multiple in-store tasks while ensuring excellent customer service.
• Maintain brand image and visual presentation standards.
• Stay current on fashion trends and product knowledge.
• Provide merchandise and customer feedback to shop management.
• Adhere to loss prevention procedures and shop safety standards.

Skills

High School

1 year fashion sales

Leadership

Customer experience

Math skills

MS Word

Excel

Outlook

Flexibility to work nights weekends

Teamwork

Communication skills

Education

High School diploma

Tools

MS Word

Excel

Outlook

Job description

• Base Pay $21.25 - $23.00 / Year
• Employee Type PT Non-Exempt
• Manage Others Yes

SUMMARY OF POSITION:

Assists the Shop Manager in driving the business to achieve maximum sales, productivity and profit goals through customer service, operational excellence, leadership, communication, and talent development while supporting the Quay vision and brand. This role is predominantly on the sales floor providing service, interacting with customers and associates. This is an hourly, non-exempt role.

PRINCIPLE ACCOUNTABILITIES:

Supervisory - 50%

• Maintains a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision
• Coaching and developing sales associates to ensure high-level of performance and productivity
• Ability to foster a diverse team environment and demonstrating a flexible leadership style when interacting and managing employees with varying skills and responsibilities

Sales and Service - 50%

• Ensure personal sales and productivity goals are met
• Demonstrate the ability to style a diverse group of customers with eyewear and accessories
• Prioritize and multi-task various in-store responsibilities, while being attentive to customers
• Exhibit a professional and fashion-forward image while representing the brand
• Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards
• Keep current on fashion, market trends and product knowledge
• Provide merchandise and customer feedback to shop management
• Minimizing loss by following all loss prevention procedures
• Meet assigned deadlines when completing shop tasks and projects
• Comply with all shop maintenance, cleanliness and safety standards

Budget Owner: No

Fiscal Accountabilities: N/A

Key Working Relationships: This person is required to maintain strong working relationships with the entire Shop team.

Required Skills & Experience:

• High School graduate or equivalent
• Minimum 1 year of experience in fashion sales and leadership
• Deliver a personalized customer experience
• Perform basic math functions with the ability to use a calculator
• Computer Skills (MS Word, Excel and Outlook preferred)
• Flexibility to work nights, weekends, store openings and closings according to the needs of the business
• Ability to work effectively and cooperatively with coworkers
• Ability to adapt and multi-task in a fast-changing environment
• Ability to communicate, both written and verbal, and have strong listening skills

Travel Requirements: 0% travel

Physical Requirements:

• This position is based in a retail shop environment. Requires standing and walking up to 8 hours per shift
• Flexibility to work nights, weekends, shop openings and closings according to the needs of the business for an average of 0-28 hours per week
• Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage
• May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale
• Required to lift items weighing 5 to 25 lbs regularly. In certain circumstances, weights may be higher
• Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others

The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.