Sales Lead & People Coach - Retail

KnitWell Group; Coral Gables (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor at Shops at Merrick Park in Coral Gables is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates, collaborate with the Store Manager, and be ready to act as manager when needed.

The role emphasizes a customer-first approach, coaching, and maintaining high brand standards in-store and across omnichannel touchpoints. The position offers part-time hours with flexibility to cover evenings, weekends, and holidays, incorporating

Qualifications

• 6 months retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize tasks to meet deadlines.

Responsibilities

• Lead and role model excellent customer experiences.
• Support and guide associates to deliver personalized service.
• Collaborate with Store Manager and step in as manager when needed.
• Uphold brand standards and ensure a seamless omnichannel shopping experience.
• Provide in-the-moment coaching and feedback to the team.
• Use tools to drive a customer-focused environment and profitable business.

Skills

Retail sales

Management experience

POS system

Communication & coaching

Flexible availability

Decision making

Time management

Organization & delegation

Tools

POS software

Job description

Ann Taylor at Shops at Merrick Park in Coral Gables is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates, collaborate with the Store Manager, and be ready to act as manager when needed.

The role emphasizes a customer-first approach, coaching, and maintaining high brand standards in-store and across omnichannel touchpoints. The position offers part-time hours with flexibility to cover evenings, weekends, and holidays, incorporating