Sales Lead & Keyholder: Elevate Customer Experience

MaziCTools; United States; Remote; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Stock discount

Paid time off

Parental leave

Express product discount

Job summary

Express, Inc. is hiring for a Sales Associate Keyholder in the USA. You will manage opening/closing tasks, assist at the register, and keep the store welcoming and organized for customers.

The role emphasizes handling exchanges, supporting the customer experience, and contributing to a secure, efficient operation. Relevant retail experience is preferred and being able to work evenings and weekends is expected.

Qualifications

• Past retail experience is a plus.
• Strong customer service skills and ability to communicate with clients.
• Solid verbal and written communication with customers and team.

Responsibilities

• Open/close routines: adjust registers, prep store, enable security.
• Handle checkout and occasional overrides as needed.
• Maintain inviting sales floor, fitting room, stockroom; protect customers and staff.

Skills

Retail experience

Customer service

Communication skills

Education

High school diploma

Tools

iPad

Register systems

Job description

Express, Inc. is hiring for a Sales Associate Keyholder in the USA. You will manage opening/closing tasks, assist at the register, and keep the store welcoming and organized for customers.

The role emphasizes handling exchanges, supporting the customer experience, and contributing to a secure, efficient operation. Relevant retail experience is preferred and being able to work evenings and weekends is expected.