Sales Lead - Fashion Retail & Customer Experience

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Appleton (WI); On-site; USD 1,653,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact via philanthropic

Job summary

Soma is hiring a Sales Lead for Store 5478-Fox River Mall, Soma-Appleton, WI. You will supervise the team, lead by example, and support leadership responsibilities to deliver memorable, customer-centered experiences that reflect our hospitality culture.

You will coach staff, manage daily store operations including opening/closing, scheduling, cash handling, and inventory. This role requires retail management experience and flexibility to work nights, weekends, and holidays.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Communication skills

Team leadership

Flexibility

Tools

POS system

Job description

Soma is hiring a Sales Lead for Store 5478-Fox River Mall, Soma-Appleton, WI. You will supervise the team, lead by example, and support leadership responsibilities to deliver memorable, customer-centered experiences that reflect our hospitality culture.

You will coach staff, manage daily store operations including opening/closing, scheduling, cash handling, and inventory. This role requires retail management experience and flexibility to work nights, weekends, and holidays.