Sales Lead-ANN

Ann Taylor; Houston (TX); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Sales Lead to enhance customer experiences and support a dynamic team. This role is crucial in delivering personalized service and coaching associates to excel in their roles. You'll collaborate closely with store leadership to ensure operational excellence and a welcoming environment for both customers and team members. With a strong emphasis on technology and customer engagement, this position offers a unique opportunity to make a significant impact in a thriving retail environment. If you are passionate about retail and enjoy leading by example, this role is perfect for you.

Benefits

50% Merchandise Discount

Individual Development Support

Philanthropic Opportunities

401(k) Plan

Qualifications

• 6-months of retail sales experience required.
• Management experience preferred.
• Proficient in technology and point-of-sale systems.

Responsibilities

• Deliver personalized customer experiences and support associates.
• Assist store leaders with onboarding and team development.
• Uphold visual and operational standards while focusing on customers.

Skills

Retail Sales Experience

Customer Service

Coaching

Technology Proficiency

Education

High School Diploma

Tools

Point-of-Sale System

Job description

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to:

• Be a representative of the brand and model personalized customer experience behaviors.

• Assist store leaders with onboarding and developing an effective, highly engaged team.

• Support an inclusive store environment for associates where everyone feels welcome and engaged.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use tools to drive a customer-focused team environment and profitable business.

• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

• Build productive relationships by sharing ideas and supporting the team.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Seamlessly step into the role of manager when needed.
  

You'll bring to the role

• 6-months of retail sales experience (required)

• Management experience (preferred)

• Technology proficient and ability to operate a point-of-sale system

• Enjoys communicating and coaching

• Flexible schedule that includes evenings, weekends, and holidays

• Takes initiative in making thoughtful decisions

• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands

• Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

• 401(k)*
  

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.

Location:

Store 0579-Champions Village-ANN-Houston, TX 77069

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.