Sales Lead

Jockey; Pleasant Prairie (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is looking for an energetic Sales Lead to join their team in Pleasant Prairie. This role involves providing exceptional customer service, driving sales, and assisting with store management tasks. You will be the face of the company, engaging with customers and ensuring a welcoming atmosphere while also supporting store operations. If you have a passion for retail and a knack for customer interaction, this position offers a fantastic opportunity to grow within a family-owned company known for its commitment to quality and service. Join a team that values innovation and extraordinary service!

Benefits

Paid Time Off (PTO)

Generous Discounts

Incentives

Qualifications

• 3+ years of retail or customer service experience required.
• Excellent interpersonal and verbal communication skills are essential.

Responsibilities

• Provide excellent customer service and assist with store goals.
• Act as Manager On Duty in the absence of Store Management.

Skills

Customer Service

Sales Skills

Communication Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort; our premium apparel is sold in more than 140 countries, and our commitment to quality, innovation, and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Jockey is seeking an energetic Sales Lead to join our team at our Pleasant Prairie, WI location. As a Sales Lead for Jockey, you will provide excellent customer service following Jockey’s service principles, focusing on the achievement of store goals and maximizing sales. In addition, you will provide management assistance with the opening and closing of the store.

All part-time employees earn Paid Time Off (PTO) and generous discounts and incentives!

Essential Functions:

• Provide a warm, sincere greeting to all customers, including current promotional messages.
• Engage all customers to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Assist in driving all aspects of store-level sales and profitability.
• Perform store opening and closing procedures in accordance with Jockey policies.
• Act as Manager On Duty in the absence of Store Management.
• In direct partnership with the Store Manager, provide Sales Associates with appropriate feedback and coaching while MOD.
• Perform various sales and register transactions including ringing purchases, processing cash or credit payments, and counting money.
• Assist with merchandising (stock, markdowns, visuals) of products in the store, in adherence to established visual standards.
• Protect the security of cash, inventory, and other company assets according to policies and procedures.
• Promote awareness and excitement in an effort to grow JockeyRewards membership.
• Ensure adherence to all Jockey policies and procedures.
• Establish positive working relationships with co-workers, assuring high productivity and accomplishing shared goals.
• Maintain a safe and clean work environment.

Minimum Qualifications:

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary customer service and sales.
• Excellent interpersonal and verbal communication skills.
• Ability to move 25 pounds.
• Ability to effectively maneuver around the sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending a ladder to stock and merchandise the store.
• Ability to work with/around cleaning chemicals.

Preferred Qualifications:

• Two years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary customer service and sales.