Sales Lead

Premium Retail Services; North Carolina; Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Mileage reimbursement

Training bonuses

Employee discounts

Advancement opportunities

Job summary

Acosta Group is seeking a Sales Lead (Wireless Retail) to drive sales performance, coach associates, and deliver an exceptional customer experience. The role rewards proactive engagement with customers not actively shopping, with coaching, onboarding, and ongoing development as core duties.

Top performers thrive on competition and accountability, with uncapped earning potential and clear growth opportunities through training and leadership. Evening/weekend flexibility is preferred.

Qualifications

• Self-motivated, goal-oriented sales professional.
• Strong communication and interpersonal skills.
• Positive, energetic leader who motivates others.
• Reliable, punctual, and accountable.
• Quick learner who masters products and systems.
• Flexible retail schedules, including evenings and weekends.
• Able to work independently and take initiative.

Responsibilities

• Meet and exceed personal sales goals and KPIs.
• Train, coach, and mentor new and existing sales associates.
• Deliver onboarding, role-plays, and ongoing on-the-job development.
• Conduct one-on-one coaching sessions.
• Resolve escalated customer issues while following carrier and program guidelines.
• Independently manage shift responsibilities and make floor-level decisions.
• Travel between store locations if required.

Skills

Self-motivated

Goal-oriented

Communication skills

Interpersonal skills

Leadership

Independent worker

Flexible schedules

Job description

Sales Lead (Wireless Retail)

$20/hr. + Unlimited Commission | Paid Training Spiffs

Overview

We are hiring a high-energy, results -driven Sales Lead to drive sales performance, coach and develop sales associates, and deliver an outstanding customer experience. Success in this position requires a proactive approach to customer engagement, consistently connecting with customers who are not actively shopping for wireless and turning those interactions into sales opportunities.

Our top performers thrive on competition, accountability, exceeding goals, and are motivated by uncapped earning potential and fast-track growth opportunities.

Pay & Perks

• $20 per hour plus aggressive, unlimited commission, with top performers earning an average of $5 to $8 in bonuses on top of starting wage

• Weekly pay

• Additional compensation for sales representatives you successfully train and retain

• Employee discounts, performance incentives, and advancement opportunities

• Health benefits plans, including no-copay telemedicine (regardless of hours worked)

• Mileage reimbursement for travel between store locations, where applicable

What You’ll Do

• Meet and exceed personal sales goals and KPIs

• Train, coach, and mentor new and existing sales associates

• Deliver onboarding, role-plays, and ongoing on-the-job development

• Conduct one-on-one coaching sessions

• Resolve escalated customer issues while following carrier and program guidelines

• Independently manage shift responsibilities and make floor-level decisions

• Travel between store locations if required

What We’re Looking For

• Self-motivated, goal-oriented sales professional

• Strong communication and interpersonal skills

• Positive, energetic leader who motivates others

• Reliable, punctual, and accountable

• Quick learner who masters products and systems

• Comfortable with flexible retail schedules, including evenings and weekends

• Able to work independently and take initiative

Preferred Experience

• Wireless retail experience

• Proven retail or B2C sales success

• Experience in training, coaching, or leading a small team

Additional Requirements

• Ability to stand or walk for extended periods and lift up to 20 lbs.

• Valid driver’s license and reliable transportation.

• Willingness to travel within the district as needed.

• Background check, where applicable.

• Must be 18 years or older.

Equal Opportunity Employer

Acosta Group is an Equal Opportunity Employer (Disabled, Veteran).In accordance with applicable Fair Chance laws, qualified applicants with arrest and conviction records may be considered.E-Verify Employer. Compensation may vary by location and qualifications.

Key Search Keywords

Sales Lead, Wireless Sales Manager, Retail Sales Lead, Team Lead Sales, Sales Trainer, Sales Coach, Retail Trainer, Floor Lead, Commission Sales Job, Sales Mentor, POS, CRM, Customer Service, Activations, Upgrades, Conversion Rate, Upsell, Cross-sell, Wireless, $20/hour + commission