Sales Lead

Cole Haan; Maryland; Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Holiday pay

Sick pay (up to 80 hours)

Job summary

Cole Haan is seeking a store leadership role to drive sales and profitability in a Maryland location. The sales lead will implement the store's strategic direction, manage a healthy team culture, and ensure adherence to company policies and procedures.

Responsibilities include achieving sales/KPIs, controlling payroll and expenses, coaching staff to exceed goals, and maintaining exceptional customer service and visual standards. Equal opportunity employer information follows.

Qualifications

• Experience in retail sales leadership
• Ability to coach staff and drive KPIs
• Strong customer-service orientation

Responsibilities

• Drive sales and KPI goals for store profitability
• Coach staff to exceed individual and store goals
• Maintain positive store environment and train team
• Ensure compliance with policies and loss prevention measures
• Uphold visual merchandising standards and customer service excellence

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES:

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good-natured team:

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency:

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay range $19-$21 an hour.

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay range $19-$21 an hour.

Holiday pay, sick pay up to 80 hours in a plan year and employee discount.

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Employer Privacy Policy

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

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